Core/Reservation Agent, Four Seasons Riyadh
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Key skills for this role
About the Role
Four Seasons Hotel Riyadh seeks a Core/Reservation Agent to provide exceptional customer service and support reservations. The role is open to Saudi nationals only and requires college education or equivalent experience, computer skills, and guest service abilities.
Key Skills for This Role
Responsibilities
- Handle reservations and core agent duties
- Provide exceptional customer service to guests
- Support sales and rooms division operations
Requirements
- College education or equivalent experience
- Comprehensive computer and analytical skills
- Superior guest service and salesmanship skills
- Proven success in a previous rooms division management position required
- Ability to manage multiple tasks, improve efficiency and productivity
- Saudi national (localization requirement)
Full Job Posting
About Four Seasons
- Four Seasons is powered by our people.
- We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.
About the location
- An architectural icon in the heart of Saudi Arabia’s vibrant capital soaring over the city in the iconic Kingdom Tower.
- Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication.
About The Role
- As a Core Agent, you will be an integral part of our dynamic team, working together towards a common goal – to exceed expectations and deliver exceptional customer service.
Knowledge and Skills
- College education or equivalent experience.
- Comprehensive computer and analytical skills, superior guest service and salesmanship skills.
- Proven success in a previous rooms division management position required, ability to manage multiple tasks, improve efficiency and productivity.
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
What to Expect
- Competitive Net Salary in a Tax Free Environment
- Housing Allowance
- Transportation Allowance
- 21 days’ vacation
- 10 days Public Holidays per year
- Paid home leave tickets.
- Complimentary employee meals
- Medical Insurance
- Life Insurance
- Employee Assistance Program
- Worldwide Complimentary Room Nights with Four Seasons
- Laundry/dry cleaning for provided for work attire.
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