Core/Reservation Agent, Four Seasons Riyadh
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Key skills for this role
About the Role
Four Seasons Hotel Riyadh is seeking a Core/Reservation Agent to provide exceptional guest service. The role involves handling reservations, sales, and rooms operations. Candidates should have college education or equivalent experience, strong computer and sales skills, and a commitment to luxury hospitality.
Key Skills for This Role
Responsibilities
- Handle core, sales, and rooms operations
- Provide exceptional customer service to guests
- Exceed expectations and deliver personalized service
Requirements
- College education or equivalent experience
- Comprehensive computer and analytical skills
- Superior guest service and salesmanship skills
- Proven success in a previous rooms division management position
- Ability to manage multiple tasks, improve efficiency and productivity
Full Job Posting
About Four Seasons
- Four Seasons is powered by our people, committed to luxury with genuine heart.
About the Location
- Four Seasons Hotel Riyadh is located in the iconic Kingdom Tower, offering 276 rooms and 39 suites.
About The Role
- As a Core Agent, you will be part of a dynamic team, exceeding expectations and delivering exceptional customer service.
Areas of Responsibility
- Core, Sales, Rooms.
Food & Beverage
- The hotel offers three restaurant venues with seating for 250 guests.
Event Facilities
- 7,213 square meters of event space including ballroom and meeting rooms.
SPA And Wellness
- World class spa with 8 treatment rooms for male guests and 1 for female guests, plus fitness center.
Knowledge And Skills
- College education or equivalent experience.
- Comprehensive computer and analytical skills, superior guest service and salesmanship skills.
- Proven success in a previous rooms division management position.
- Ability to manage multiple tasks, improve efficiency and productivity.
What To Expect
- Competitive Net Salary in a Tax Free Environment
- Housing Allowance
- Transportation Allowance
- 21 days’ vacation
- 10 days Public Holidays per year
- Paid home leave tickets
- Complimentary employee meals
- Medical Insurance
- Life Insurance
- Employee Assistance Program
- Worldwide Complimentary Room Nights with Four Seasons
- Laundry/dry cleaning for work attire
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