Commercial Director, Four Seasons Riyadh
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Key skills for this role
About the Role
Four Seasons Hotel Riyadh seeks a Director of Commercial to lead commercial strategy, sales, marketing, revenue management, and PR. The role requires 7-10 years of commercial leadership in luxury hospitality.
Key Skills for This Role
Responsibilities
- Develop and execute the resort’s overall commercial strategy aligned with business objectives and Four Seasons standards
- Lead and manage the Sales, Marketing, Revenue Management, Reservations, and PR teams
- Identify new revenue opportunities and business segments to maximize profitability and market share
- Drive forecasting, budgeting, and commercial planning processes
- Monitor market trends, competitor activity, and business performance to develop strategic action plans
- Ensure alignment between operational and commercial teams to achieve business goals
- Build and maintain strong relationships with key accounts, partners, luxury travel advisors, and corporate clients
- Oversee sales activities across all market segments including leisure, corporate, wholesale, and group business
- Support international sales trips, trade shows, client events, and networking opportunities
- Ensure achievement of sales targets and revenue objectives
- Oversee marketing, branding, digital presence, and public relations strategies
- Ensure all marketing initiatives reflect Four Seasons brand standards and positioning
Requirements
- Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or related field preferred
- Minimum 7–10 years of commercial leadership experience within luxury hospitality
- Strong background in Sales, Marketing, Revenue Management, and business development
- Proven leadership and team management skills
- Strong analytical, financial, and strategic planning abilities
- Excellent communication, negotiation, and presentation skills
- Strong understanding of luxury hospitality market trends and customer expectations
- Ability to build strong relationships internally and externally
- Experience with hotel systems, revenue management tools, and CRM platforms preferred
- Excellent verbal and written communication skills in English; Arabic is an advantage
Full Job Posting
About Four Seasons
- Four Seasons is powered by our people.
- We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.
- Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
- At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.
About the Location
- An architectural icon in the heart of Saudi Arabia’s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication.
- Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.
Area of Responsibility
- Develop and execute the resort’s overall commercial strategy aligned with business objectives and Four Seasons standards.
- Lead and manage the Sales, Marketing, Revenue Management, Reservations, and PR teams.
- Identify new revenue opportunities and business segments to maximize profitability and market share.
- Drive forecasting, budgeting, and commercial planning processes.
- Monitor market trends, competitor activity, and business performance to develop strategic action plans.
- Ensure alignment between operational and commercial teams to achieve business goals.
- Build and maintain strong relationships with key accounts, partners, luxury travel advisors, and corporate clients.
- Oversee sales activities across all market segments including leisure, corporate, wholesale, and group business.
- Support international sales trips, trade shows, client events, and networking opportunities.
- Ensure achievement of sales targets and revenue objectives.
- Oversee marketing, branding, digital presence, and public relations strategies.
- Ensure all marketing initiatives reflect Four Seasons brand standards and positioning.
Knowledge and Skills
- Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or related field preferred.
- Minimum 7–10 years of commercial leadership experience within luxury hospitality.
- Strong background in Sales, Marketing, Revenue Management, and business development.
- Proven leadership and team management skills.
- Strong analytical, financial, and strategic planning abilities.
- Excellent communication, negotiation, and presentation skills.
- Strong understanding of luxury hospitality market trends and customer expectations.
- Ability to build strong relationships internally and externally.
- Experience with hotel systems, revenue management tools, and CRM platforms preferred.
- Excellent verbal and written communication skills in English; Arabic is an advantage.
What to Expect
- Competitive Net Salary in a Tax Free Environment
- Housing provided
- Transportation Allowance
- 30 Days Vacation
- 10 Public Holidays per Year
- Paid Home Leave Tickets
- Complimentary Employee Meals
- Medical Insurance
- Life Insurance
- Employee Assistance Program
- Worldwide Complimentary Room Nights with Four Seasons
- Laundry/Dry Cleaning Provided for Work Attire
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