Butler, Four Seasons Hotel Riyadh
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Key skills for this role
About the Role
Four Seasons Hotel Riyadh is seeking a Butler to provide exceptional personalized service to guests. The role involves anticipating guest needs, coordinating with hotel departments, and ensuring maximum satisfaction.
Key Skills for This Role
Responsibilities
- Respond to a wide variety of guest requests and assess individual needs and preferences
- Provide personal recommendations and touches to ensure maximum guest satisfaction
- Act as liaison between guests and hotel departments (Front Office, Housekeeping, Food & Beverage)
- Assist departments with basic tasks or requirements during guest stay
- Arrange transportation, restaurant reservations, and special events
Requirements
- Minimum 1 year experience as a Butler or similar role in hospitality
- Positive attitude and good communication skills
- Excellent grooming standards
- Commitment to delivering high level of customer service
- Flexibility to respond to different work situations and ability to work independently
- Strict attention to detail
- Ability to handle sensitive matters with efficiency and discretion
- Excellent reading, writing & oral proficiency in English
Full Job Posting
About Four Seasons
- Four Seasons is a luxury hospitality company focused on creating exceptional guest experiences through a world class employee experience.
- Four Seasons Hotel Riyadh is located in the iconic Kingdom Tower in the heart of Saudi Arabia's capital.
The Role of the Butler
- Respond to a wide variety of guest requests and accurately assess needs and preferences.
- Ensure maximum guest satisfaction by adding personal recommendations and touches.
- Act as liaison between guests and departments such as Front Office, Housekeeping, and Food & Beverage.
- Assist departments with basic tasks or requirements during guest stay.
- Arrange transportation, restaurant reservations, and special events.
Knowledge And Skills
- Minimum 1 year experience as a Butler or similar role in hospitality.
- Positive attitude and good communication skills with excellent grooming standards.
- Commitment to delivering a high level of customer service.
- Flexibility to respond to different work situations and ability to work independently.
- Strict attention to detail.
- Ability to handle sensitive matters with efficiency and discretion.
- Excellent reading, writing & oral proficiency in English.
What To Expect
- Competitive Net Salary in a Tax Free Environment.
- Housing & Transportation provided by the hotel.
- 21 days vacation and 10 days public holidays per year.
- Paid home leave tickets.
- Complimentary employee meals, medical insurance, life insurance.
- Employee Assistance Program.
- Worldwide Complimentary Room Nights with Four Seasons.
- Laundry/dry cleaning for work attire.
- Growth & Development opportunities.
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