Concierge Agent, Four Seasons Hotel Riyadh
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Key skills for this role
About the Role
Four Seasons Hotel Riyadh seeks a Concierge Agent to respond to guest requests with personal recommendations and touches, ensuring maximum satisfaction. The role requires strong communication skills, attention to detail, and a commitment to luxury service.
Key Skills for This Role
Responsibilities
- Respond to a wide variety of guest requests by accurately assessing needs and adding personal recommendations
- Achieve maximum customer satisfaction while complying with all Four Seasons policies
Requirements
- 1 year of front office or related work experience preferred
- Previous experience with Opera PMS preferred
- Ability to quickly and positively establish rapport
- Strong command of English language, both written and oral
- Excellent commitment to service and teamwork
- Ability to obtain a clean criminal record check
- Flexibility to work mornings, evenings, weekends, overnights, and holidays
- Great attention to detail and ability to work in a fast paced environment
Full Job Posting
About Four Seasons
- Four Seasons is powered by our people, creating amazing experiences through luxury with genuine heart.
About the Location
- Four Seasons Hotel Riyadh is located in the iconic Kingdom Tower in the heart of Saudi Arabia's capital.
The Role of the Concierge Agent
- Respond to a wide variety of guest requests by accurately assessing needs and adding personal recommendations.
- Achieve maximum customer satisfaction while complying with all Four Seasons policies.
Knowledge And Skills
- 1 year of front office or related work experience preferred.
- Previous experience with Opera PMS preferred.
- Ability to quickly and positively establish rapport.
- Strong command of English language, both written and oral.
- Excellent commitment to service and teamwork.
- Ability to obtain a clean criminal record check.
- Flexibility to work mornings, evenings, weekends, overnights, and holidays.
- Great attention to detail and ability to work in a fast paced environment.
What To Expect
- Competitive Net Salary in a Tax Free Environment
- Competitive housing allowance
- Transportation Allowance
- 21 days’ vacation
- 10 days Public Holidays per year
- Paid home leave tickets
- Complimentary employee meals
- Medical Insurance
- Life Insurance
- Employee Assistance Program
- Worldwide Complimentary Room Nights with Four Seasons
- Laundry/dry cleaning for work attire
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