Consultant — Public Service, Industry & Enterprise
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Key skills for this role
About the Role
Accenture is seeking a Consultant for its Public Service practice in Ottawa. You will work with government clients to modernize operations, design business processes, and implement AI-enabled solutions.
Key Skills for This Role
Responsibilities
- Analyze, design, and document current and future state business processes, operating models, transition roadmaps, implementation plans, and business cases for public service transformation
- Facilitate workshops and co design sessions with stakeholders at all levels to define requirements, align on outcomes, prioritize opportunities, and advance decisions
- Build trusted client relationships across working level, executive, business, policy, and technology stakeholders
- Identify and translate AI and digital opportunities into practical, responsible, and policy compliant use cases
- Collaborate with cross functional Accenture teams and client partners to design and implement human centred, AI enabled, and digitally enabled solutions
- Manage workstreams and deliverables with discipline, maintaining quality standards, plans, risks, decisions, and action trackers
- Support team members while contributing reusable methods, insights, lessons learned, proposals, client presentations, and practice assets
Requirements
- 2+ years of experience in management consulting, government operations, or public service transformation with at least one year of direct client engagement
- Demonstrated experience facilitating workshops, co design sessions, or working groups with cross functional government stakeholders
- Experience conducting current state process analysis and contributing to future state operating model design
- Ability to guide small teams of analysts
- Strong structured problem solving and analytical skills
- Excellent written and verbal communication skills in English
- Active Government of Canada Reliability Clearance or eligibility to obtain
- Minimum of a high school diploma or GED
Full Job Posting
We Are
- Accenture's Public Service team helps government organizations reinvent programs and services, modernize operations, and navigate complex policy and stakeholder environments.
You Are
- You love solving challenges, have a desire to evolve knowledge of government operations, and are comfortable facilitating workshops and building process models.
The Work
- Analyze, design, and document current and future state business processes, operating models, transition roadmaps, implementation plans, and business cases.
- Facilitate workshops and co design sessions with stakeholders at all levels.
- Build trusted client relationships across working level, executive, business, policy, and technology stakeholders.
- Identify and translate AI and digital opportunities into practical, responsible, and policy compliant use cases.
- Collaborate with cross functional Accenture teams and client partners to design and implement human centred, AI enabled, and digitally enabled solutions.
- Manage workstreams and deliverables with discipline.
- Support team members while contributing reusable methods, insights, lessons learned, proposals, client presentations, and practice assets.
Here's What You'll Need
- 2+ years of experience in management consulting, government operations, or public service transformation with at least one year of direct client engagement.
- Demonstrated experience facilitating workshops, co design sessions, or working groups with cross functional government stakeholders.
- Experience conducting current state process analysis and contributing to future state operating model design.
- Ability to guide small teams of analysts.
- Strong structured problem solving and analytical skills.
- Excellent written and verbal communication skills in English.
- Active Government of Canada Reliability Clearance or eligibility to obtain.
- Minimum of a high school diploma or GED.
Bonus Points If
- Familiarity with federal government operations: Treasury Board policy suite, machinery of government, departmental planning cycles, and procurement vehicles.
- Experience applying change management frameworks (e.g., Prosci, Kotter) in government or highly regulated environments.
- Building AI literacy, automation, or digital transformation initiatives in a public service or complex institutional context.
Why Accenture?
- Access to Accenture's global learning ecosystem.
- Structured development path with clear progression from Consultant to Manager and beyond.
- Exposure to Accenture's global Industry & Process Reinvention Engine and AI enabled methods.
- Collaborative, diverse, and inclusive team culture.
- Competitive compensation and benefits package, including extended health, dental, and wellness allowance.
Compensation
- Base pay range: CAD 75,400 to CAD 125,400 per year for British Columbia/Ontario/New Brunswick.
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