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Concierge
Mandarin Oriental
Doha, QAT
Full-time
Entry · 0+ years experience
Onsite
Discovered 3 weeks ago
Free
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The Hotel
Mandarin Oriental, Doha is located in the heart of Msheireb Downtown Doha, directly fronting the "Barahat," an open air piazza surrounded by impressive retail, dining, entertainment and cultural offerings. The hotel is an intimate and stylish urban oasis blending traditional Qatari heritage with contemporary design, it offers 249 rooms, suites and serviced apartments, nine distinct culinary experience, a luxuriously appointed spa celebrating age old wellness philosophy of the Orient, roof top pool with panoramic views and a selection of unique event venues.
Our Mission
Our mission is to completely delight and satisfy our guests. We are committed to continual improvements, to making a difference every day and to being the best.
Guiding Principles
Delighting our Guests Delighting our Colleagues Becoming the Best Working Together Acting with Responsibility
Scope of Position
The Concierge is responsible for providing five-star services to all guests and colleagues. It is the mission and intent of this position that the candidate will keep the guest’s perspective in mind at all times and carry out the mission of the Rooms Division. The Concierge will be creative and accommodating to all of the guest’s needs and requests.
Responsibilities
- General:
- It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures.
- MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.
- It is part of your role and your responsibility to fully support all learning and development activities.
- You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.
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