Community Manager
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Key skills for this role
About the Role
KAIZEN Asset Management Services seeks a Community Manager to oversee community management for a new flagship project in Dubai. The role includes financial management, maintenance, resident experience, and compliance with owners association bylaws.
Key Skills for This Role
Responsibilities
- Oversee community management, including financial management, maintenance, and resident experience
- Ensure compliance with all relevant laws, regulations, and owners association bylaws
- Monitor service providers' performance, ensuring adherence to company SLAs and KPIs
- Develop and implement strategies to optimize and grow the buildings under management
- Collaborate with cross functional teams to enhance service delivery and customer satisfaction
- Lead initiatives focused on sustainability, environmental stewardship, and technology integration
- Establish and maintain strong relationships with property owners, vendors, and authorities
- Regularly assess building operations to ensure efficiency and high standards
- Prepare and present reports to senior management and clients
- Stay updated on industry trends, best practices, and legal developments
Requirements
- Bachelor's degree in Business Administration, Real Estate, or a related field (Master's degree preferred)
- Minimum of 5 years of experience in owners association management
- Certification in property management or owners association management (e.g., CMCA, M100, PCAM)
- Strong knowledge of local laws and regulations related to owners' associations
- Exceptional communication and interpersonal abilities
- Proficiency in financial management and reporting
- Commitment to sustainability and environmental stewardship
- Technologically savvy with experience in property management software
Full Job Posting
Company Overview
- KAIZEN Asset Management Services is a leading property management firm in Dubai, established in 2006.
- First ISO 9001:2015 certified provider in the region, delivering comprehensive solutions in Property Management, Community Management, Owner Affairs, Unit Management, and Handover Services.
- Asset management portfolio valued at AED 19 billion across 130+ projects.
- Excited to announce the launch of a new flagship project.
Key Responsibilities
- Oversee community management, including financial management, maintenance, and resident experience.
- Ensure compliance with all relevant laws, regulations, and owners association bylaws.
- Monitor service providers' performance, ensuring adherence to company SLAs and KPIs.
- Develop and implement strategies to optimize and grow the buildings under management.
- Collaborate with cross functional teams to enhance service delivery and customer satisfaction.
- Lead initiatives focused on sustainability, environmental stewardship, and technology integration.
- Establish and maintain strong relationships with property owners, vendors, and authorities.
- Regularly assess building operations to ensure efficiency and high standards.
- Prepare and present reports to senior management and clients.
- Stay updated on industry trends, best practices, and legal developments.
Requirements
- Bachelor's degree in Business Administration, Real Estate, or a related field (Master's degree preferred).
- Minimum of 5 years of experience in owners association management.
- Certification in property management or owners association management (e.g., CMCA, M100, PCAM).
- Strong knowledge of local laws and regulations related to owners' associations.
- Exceptional communication and interpersonal abilities.
- Proficiency in financial management and reporting.
- Commitment to sustainability and environmental stewardship.
- Technologically savvy with experience in property management software.
What We Offer
- Opportunity to manage a high profile new project with KAIZEN AMS.
- A chance to contribute to innovative and sustainable community solutions.
- Collaboration with a passionate and professional team dedicated to excellence.
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