Commercial Operations Specialist
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Key skills for this role
Role Overview
Commercial Operations Specialist responsible for Tabby's technical and operational relationship with merchant and channel partners in KSA.
Works across Risk, Integrations, business development, and account management to support merchant setup and payment experiences.
Acts as a bridge between merchant engineering teams and commercial stakeholders.
Key Skills for This Role
Full Job Posting
Role overview
Commercial Operations Specialist responsible for Tabby's technical and operational relationship with merchant and channel partners in KSA.
Works across Risk, Integrations, business development, and account management to support merchant setup and payment experiences.
Acts as a bridge between merchant engineering teams and commercial stakeholders.
Key responsibilities
- Serve as the primary operational and technical liaison for partner merchants.
- Own technical onboarding, including documentation, testing coordination, progress tracking, and activation.
- Manage merchant data enablement and alignment with risk and underwriting requirements.
- Lead technical requirement negotiations and support product rollout execution.
- Analyze merchant performance and integration health and improve operational processes.
- Maintain SOPs and documentation and support business development in technical discussions.
Skills, knowledge, and expertise
- 2–3 years of experience in technical account management, partner or merchant success, solutions delivery, payments operations, e-commerce integrations, or comparable work.
- Technical degree in Computer Science, Software Engineering, or Information Systems, or strong hands-on technical experience in payments and integrations.
- Understanding of payment flows, APIs, webhooks, and checkout or plugin integrations.
- Strong written and spoken English and Arabic.
- Strong cross-functional communication, analytical, documentation, and process-building skills.
Benefits
- Autonomy and responsibility from the first day.
- Participation in the employee stock options program.
- Health insurance.
- Flexi Perks for health, well-being, education, professional development, or travel.
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