Commercial Director
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Key skills for this role
About the Role
Hilton in Doha is hiring a Commercial Director to lead sales, marketing, and revenue management for a hotel. The role involves pre-opening planning, strategic revenue management, team leadership, and reporting.
Key Skills for This Role
Responsibilities
- Manage pre opening critical path and preopening market plan
- Participate in ownership meetings/presentations
- Coordinate communications for property with brand management
- Provide strategic revenue management plans including rate development, group thresholds, space utilization, and deployment strategies
- Oversee and maximize revenue contribution from major distribution channels (HRW, CRO, GDS, Internet)
- Ensure effective utilization of ProfitPack and other Selective Selling guidelines
- Provide oversight for Catering Sales Strategies
- Oversee management, training and career development of sales staff
- Responsible for recruiting and identifying candidates for sales managerial positions
- Recommend appropriate sales compensation within the framework of the local competitive marketplace
- Prepare and submit reports on front office operations, guest feedback, and any incidents
- Manage front office cash handling and billing processes accurately
Requirements
- Substantial operations/sales leadership experience; preferably 10 years or more
- Comparable hotel size and scope experience preferred
- Proven track record of successes in achieving revenue objectives
- Proven ability to recruit, motivate and train sales team
- Four year college degree preferred; additional/advanced degree coursework in business administration, marketing and communications a plus
Full Job Posting
Essential Functions
- Manage pre opening critical path and preopening market plan
- Participate in ownership meetings/presentations
- Coordinate communications for property with brand management
- Provide strategic revenue management plans within the hotel to include rate development, establishment of group thresholds, space utilization policy, deployment strategies through review of competitive data, demand analysis and market mix management.
- Oversee and maximize revenue contribution from major distribution channels (HRW, CRO, GDS, Internet).
- Ensure effective utilization of ProfitPack and other utilized Selective Selling guidelines to maximize revenue contribution from all segments.
- Provide oversight for the Catering Sales Strategies.
- Oversee the management, training and career development of sales staff.
- Responsible for recruiting and identifying candidates for sales managerial positions.
- Within the framework of the local competitive marketplace recommend appropriate sales compensation.
- Active participation in continuing education to ensure further professional development.
- Prepares and submits reports on front office operations, guest feedback, and any incidents.
Qualifications
- Four year college degree preferred; additional/advanced degree coursework in business administration, marketing and communications a plus.
- Requires substantial operations/sales leadership experience; preferably 10 years or more.
- Comparable hotel size and scope experience preferred.
- Proven track record of successes in achieving revenue objectives.
- Proven ability to recruit, motivate and train sales team.
Supportive Functions
- Participate in industry organizations.
- Maintain an open line of communication between guests, employees and management.
- Input and retrieve information from computer system for file maintenance, correspondence and preparation of forecasts and marketing input.
- Assist office in any other administrative duties as needed.
Organizational Relationships
- Positions Directly Reporting To This Position: Director of Sales, Director of Marketing, Director of GC&E, All commercial team members.
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