Commercial Director
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Key skills for this role
About the Role
Hilton seeks a Commercial Director to lead commercial strategy across multiple revenue streams including rooms, F&B, and events. The role involves maximizing revenue, pricing strategy, sales alignment, and stakeholder relationships in a hospitality setting.
Key Skills for This Role
Responsibilities
- Own commercial strategy and execution across all revenue streams including Group, Conference, and Events (GCE), Rooms, Food and Beverage, Leisure, and Spa
- Maximize revenue and profitability by partnering with General Managers and Finance
- Lead pricing and forecasting strategy, overseeing revenue management practices
- Align sales and marketing efforts to support brand positioning and drive demand
- Adapt to market dynamics by monitoring trends and adjusting commercial strategies
- Strengthen stakeholder relationships with owners, operators, Hilton corporate teams, and external partners
- Cultivate a high performing team through performance management and professional development
Requirements
- Experience in commercial strategy and revenue management in hospitality
- Strong leadership and team management skills
- Ability to develop and implement integrated commercial strategies
- Excellent analytical and forecasting abilities
Full Job Posting
Job Description
- As a Commercial Director, you’re not leading commercial strategy across multiple segments and revenue streams – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
- Own commercial strategy and execution: Develop and implement integrated commercial strategies across all revenue streams — including Group, Conference, and Events (GCE), Rooms, Food and Beverage, Leisure, and Spa — to drive top line performance and market share growth
- Maximize revenue and profitability: Partner with General Managers and Finance to ensure commercial decisions support revenue goals, optimize cost of sales, and deliver profit and margin targets
- Lead pricing and forecasting strategy: Oversee revenue management practices including pricing, rate strategies, demand forecasting, and business reviews to optimize revenue across all segments
- Align sales and marketing efforts: Coordinate on property and regional sales, marketing, eCommerce, and public relations activities to support brand positioning and drive demand
- Adapt to market dynamics: Monitor trends, assess competitive landscape, and adjust commercial strategies to stay ahead in evolving market conditions
- Strengthen stakeholder relationships: Build trusted relationships with owners, operators, Hilton corporate teams, and external partners to align goals and create long term commercial value
- Cultivate a high performing team: Drive engagement and retention through performance management, professional development, and recognition programs
Qualifications
- A passion for spreading the light and warmth of Hospitality.
- Acting with Integrity and always doing the right thing.
- Inspiring others through Leadership.
- A belief that Teamwork drives the best outcomes.
- A sense of Ownership and accountability.
- A focus on the Now, bringing urgency and discipline to every moment.
About Us
- At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.
- As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
- Our award winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
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