CNC Field Service Engineer
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Key skills for this role
About the Role
A leading manufacturing company in Dubai is seeking a CNC Field Service Engineer to install, commission, and maintain CNC machines at customer sites. The role requires 5+ years of experience with CNC milling machines, strong knowledge of FANUC and Siemens SINUMERIK systems, and a valid UAE driving license.
Key Skills for This Role
Responsibilities
- Install and commission new CNC machines at customer sites, including assembly, alignment, leveling, calibration, wiring, and final testing
- Perform planned preventive maintenance and provide reactive breakdown support to minimize machine downtime
- Diagnose and troubleshoot complex technical issues involving mechanical, electrical, hydraulic, pneumatic, and CNC control systems
- Read and interpret technical drawings, electrical schematics, and PLC ladder diagrams to carry out repairs and maintenance
- Provide technical training to customer personnel on the safe and efficient operation and maintenance of CNC equipment
- Prepare detailed service reports documenting hours worked, installations completed, repairs performed, parts used, and technical recommendations
Requirements
- Bachelor's degree in Mechatronics, Electrical Engineering, Mechanical Engineering, Industrial Automation, or related field
- Minimum 5 years of experience in CNC machine installation, commissioning, maintenance, and troubleshooting
- Hands on experience with CNC milling machines is mandatory
- Strong knowledge of FANUC CNC systems and software maintenance functions
- Strong knowledge of Siemens SINUMERIK controllers (828D, 840D, and SINUMERIK ONE) and their software maintenance functions
- Knowledge of CNC parameter backup, restoration, and recovery procedures
- Knowledge of PLC diagnostic tools and troubleshooting techniques
- Knowledge of servo and spindle drive diagnostics
- Valid UAE driving license (preferred or mandatory, as per company policy)
- Willingness and ability to travel across the UAE and GCC countries
- Good command of written and spoken English
Full Job Posting
About Our Client
- Our client is a leading manufacturing company based in Dubai, UAE, specializing in delivering innovative industrial solutions across diverse sectors.
- The company has a strong commitment to quality, operational excellence, and advanced manufacturing technologies.
Key Responsibilities
- Install and commission new CNC machines at customer sites, including assembly, alignment, leveling, calibration, wiring, and final testing.
- Perform planned preventive maintenance and provide reactive breakdown support to minimize machine downtime.
- Diagnose and troubleshoot complex technical issues involving mechanical, electrical, hydraulic, pneumatic, and CNC control systems.
- Read and interpret technical drawings, electrical schematics, and PLC ladder diagrams to carry out repairs and maintenance.
- Provide technical training to customer personnel on the safe and efficient operation and maintenance of CNC equipment.
- Prepare detailed service reports documenting hours worked, installations completed, repairs performed, parts used, and technical recommendations.
Requirements
- Bachelor's degree in Mechatronics, Electrical Engineering, Mechanical Engineering, Industrial Automation, or a related field.
- Minimum 5 years of experience in CNC machine installation, commissioning, maintenance, and troubleshooting.
- Hands on experience with CNC milling machines is mandatory.
- Experience working with machine tool manufacturers, CNC distributors, or authorized service providers is preferred.
- Experience in customer facing field service roles.
- Strong knowledge of FANUC CNC systems and software maintenance functions.
- Strong knowledge of Siemens SINUMERIK controllers (828D, 840D, and SINUMERIK ONE) and their software maintenance functions.
- Knowledge of CNC parameter backup, restoration, and recovery procedures.
- Knowledge of PLC diagnostic tools and troubleshooting techniques.
- Knowledge of servo and spindle drive diagnostics.
- Knowledge of CAD/CAM software is an advantage.
- Valid UAE driving license (preferred or mandatory, as per company policy).
Benefits
- Competitive Salary.
- Employee Benefits as per the UAE Labor Law.
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