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indeed

Cluster Assistant Sales Manager

Accor
Dubai, UAE
Full Time
Manager
Onsite
3 weeks ago
SalesMarket ResearchClient Relationship ManagementTeam SupervisionEnglishProblem Solving
Free

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SalesMarket ResearchClient Relationship Management
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Company Description

  • Accor is a pioneer in responsible hospitality with over 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.
  • Joining Accor means becoming a Heartist® in a caring environment with opportunities for growth and exclusive benefits.

Job Description

  • Establish, maintain, and use library of reference materials, periodicals, texts and sales leads; stay abreast of market trends and hotel selling techniques.
  • Research the market on a continuing basis to determine where business comes from, influence, hotel’s clients, how they normally arrive in the city, etc.
  • Go on sales trip to promote and solicit business for the hotel.
  • Maintain close contacts within the community and in neighboring marketing areas with airlines, travel agencies, commercial houses, private club, professional associates, etc. to procure new business.
  • Review internal promotion pieces on a regular basis to ensure all hotel sign, posters, tent cards, etc. are adequate, up to date, visually effective and consistent with high standards.
  • Organize and promote, in cooperation with Food and Beverage Department, special projects such as Monthly Food Promotion, Café promotion, etc. to stimulate Food & Beverage sales.
  • Coordinate with Front Office and Housekeeping Departments in handling of room reservations and customers’ inquiries, requests and complaints.
  • Direct, supervise and administer all personnel within the Sales Department.

Qualifications

  • Discipline, good attitude and self motivated
  • Passionate in guest experience and satisfaction
  • Able to work in a team and good communication
  • Fluent in English both written and verbally
  • Must have experienced in the same position at least 2 years in an upscale hotel
  • Hotel or Business School graduates Higher Diploma or Bachelor Degree

Additional Information

  • Strong interpersonal and problem solving abilities
  • Fluency in English, additional languages are a plus

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