Cluster Assistant Sales Manager
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Key skills for this role
About the Role
Accor is seeking a Cluster Assistant Sales Manager to establish and maintain sales leads, research market trends, conduct sales trips, and supervise the Sales Department. Requires at least 2 years in a similar position in an upscale hotel and fluency in English.
Key Skills for This Role
Responsibilities
- Establish, maintain, and use library of reference materials, periodicals, texts and sales leads; stay abreast of market trends and hotel selling techniques
- Research the market on a continuing basis to determine where business comes from, what is the influence, who the hotel’s clients are, how they normally arrive in the city, etc.
- Go on sales trip to promote and solicit business for the hotel
- Maintain close contacts within the community and in neighboring marketing areas, with airlines, travel agencies, commercial houses, private club, professional associates, etc. to procure new business for the hotel
- Review internal promotion pieces on a regular basis to ensure that all hotel sign, posters, tent cards, etc. are adequate, up to date, visually effective and consistent with high standards set by management
- Organize and promote, in cooperation with the Food and Beverage Department, special project such as Monthly Food Promotion, Café promotion, etc. to stimulate the Food & Beverage sales within the community
- Coordinate with Front Office and Housekeeping Departments in handling of room reservations and customers’ inquiries, requests and complaints
- Direct, supervise and administer all personnel within the Sales Department
Requirements
- Discipline, good attitude and self motivated
- Passionate in guest experience and satisfaction
- Able to work in a team & good communication
- Fluent in English both written and verbally
- Must have experienced in the same position at least 2 years in an upscale hotel
- Hotel or Business School graduates Higher Diploma or Bachelor Degree
- Strong interpersonal and problem solving abilities
- Fluency in English, additional languages are a plus
Full Job Posting
Company Description
- Join us at Accor, where life pulses with passion!
- As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.
- By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
Job Description
- Reporting to Director of Sales, responsibilities and essential job functions include but are not limited to the following:
- Establish, maintain, and use his library of reference materials, periodicals, texts and sales leads: stay abreast of market trends and hotel selling techniques.
- Research the market on a continuing basis to determine where business comes from, what is the influence, who the hotel’s clients are, how they normally arrive in the city, etc.
- Go on sales trip to promote and solicit business for the hotel.
- Maintain close contacts within the community and in neighboring marketing areas, with airlines, travel agencies, commercial houses, private club, professional associates, etc. to procure new business for the hotel.
- Review internal promotion pieces on a regular basis to ensure that all hotel sign, posters, tent cards, etc. are adequate, up to date, visually effective and consistent with high standards set by management.
- Organize and promote, in cooperation with the Food and Beverage Department, special project such as Monthly Food Promotion, Café promotion, etc. to stimulate the Food & Beverage sales within the community.
- Coordinate with Front Office and Housekeeping Departments in handling of room reservations and customers’ inquiries, requests and complaints.
- Direct, supervise and administer all personnel within the Sales Department.
Qualifications
- Discipline, good attitude and self motivated
- Passionate in guest experience and satisfaction
- Able to work in a team & good communication
- Fluent in English both written and verbally
- Must have experienced in the same position at least 2 years in an upscale hotel
- Hotel or Business School graduates Higher Diploma or Bachelor Degree
Additional Information
- Strong interpersonal and problem solving abilities
- Fluency in English, additional languages are a plus
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