Client Solutions Manager - Tourism & Events and Export Services - Global Business Solutions - Dubai
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Key skills for this role
About the Role
TikTok is looking for a Client Solutions Manager to support its Tourism book of business in Dubai. The role involves developing advertising strategies for tourism boards and agencies, managing client relationships, and driving measurable business results.
Key Skills for This Role
Responsibilities
- Own strategic relationships with tourism advertisers, agencies, and senior stakeholders
- Develop a deep understanding of each client’s business objectives and target travelers
- Build account strategies that support destination campaigns and visitor growth objectives
- Translate client priorities into full funnel TikTok solutions
- Guide campaign planning and execution, including audience strategy and creative recommendations
- Analyze campaign and market data to identify performance trends and growth opportunities
- Lead regular business reviews and present recommendations
- Partner with cross functional teams to address client challenges
Requirements
- Bachelor’s degree in advertising, marketing, business, or a related field, or equivalent practical experience
- 5+ years of experience in client solutions, account management, digital advertising, media, marketing, consulting, or tourism
- Fluent verbal and written communication skills in English and Arabic
- Demonstrated experience managing complex client relationships and influencing senior stakeholders
- Solid understanding of digital campaign planning, execution, optimization, and reporting
Full Job Posting
Overview
- We are looking for a Client Solutions Manager to support TikTok’s Tourism book of business.
- You will partner with tourism boards, destination marketers, attractions, media agencies, and internal teams to develop advertising strategies.
Key Responsibilities
- Own strategic relationships with tourism advertisers, agencies, and senior stakeholders.
- Develop a deep understanding of each client’s business objectives, priority destinations, source markets, target travelers, and seasonal calendar.
- Build account strategies that support destination campaigns, key travel periods, events, attractions, and visitor growth objectives.
- Translate client priorities into full funnel TikTok solutions across awareness, consideration, and performance.
- Guide campaign planning and execution, including audience strategy, creative recommendations, optimization, and measurement.
- Analyze campaign and market data to identify performance trends, growth opportunities, and clear next steps.
- Lead regular business reviews and present recommendations that connect media performance with client outcomes.
- Advise clients on TikTok best practices, platform capabilities, creative effectiveness, signals, and measurement solutions.
- Partner with Sales, Creative, Product, Measurement, Solutions Engineering, and Operations teams.
- Identify opportunities to increase product adoption and unlock incremental investment.
- Maintain a strong understanding of travel trends, traveler behavior, competitive activity, and developments across the tourism sector.
- Represent the needs of tourism clients internally.
Minimum Qualifications
- Bachelor’s degree in advertising, marketing, business, or a related field, or equivalent practical experience.
- 5+ years of experience in client solutions, account management, digital advertising, media, marketing, consulting, or tourism.
- Fluent verbal and written communication skills in English and Arabic due to the nature of the role working with Arabic speaking clients.
- Demonstrated experience managing complex client relationships and influencing senior stakeholders.
- Solid understanding of digital campaign planning, execution, optimization, and reporting.
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