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Client Solutions Manager (Retail & Ecommerce) - Global Business Solutions - Arabic Speaking - Dubai

TikTok
Dubai, UAE
Full Time
Senior
3 weeks ago
Account ManagementDigital MarketingCampaign ManagementData AnalysisClient Relationship ManagementArabic
Free

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Account ManagementDigital MarketingCampaign Management
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Role Overview

  • The Client Solutions team establishes and builds scalable, healthy, long term client relationships by solving challenges through best in class campaign services.
  • Client Solution Managers have a holistic understanding of TikTok's ad products and are humble, dynamic and open for change.
  • Success requires a focus on client service, ability to thrive in a dynamic environment, and providing custom solutions for advertisers.

Responsibilities

  • Manage and grow post sale client relationships with advertisers of all sizes.
  • Coordinate with ad ops, product and R&D teams to ensure smooth campaign execution.
  • Work with internal teams to guide inventory allocation.
  • Monitor and analyze ad campaigns, proactively improve results.
  • Investigate and work with product & engineering teams to troubleshoot client issues.
  • Proficient in campaign management, setup and optimization.
  • Analyze campaign performance data to offer data driven business insights.
  • Share marketplace feedback and guide advertising strategy.
  • Support sales team on pre sale research and pitch.
  • Conduct regular business reviews and build productive client relationships.

Minimum Qualifications

  • At least 5 years of experience in account management/client services roles in digital marketing.
  • Experience managing performance advertisers with a deep understanding of their challenges.
  • Ability to analyze data and identify insights to assess campaign performance.
  • High oral fluency in Arabic and English is required.

Preferred Qualifications

  • Proactive attitude with excellent project management, organizational, and analytical skills.
  • Ability to travel domestically and internationally as needed.
  • Agency experience is a big plus.

About TikTok

  • TikTok is the leading destination for short form mobile video.
  • Mission: inspire creativity and bring joy.
  • Global headquarters in Los Angeles and Singapore, with offices worldwide.

Why Join Us

  • Inspiring creativity is at the core of TikTok's mission.
  • We strive to do great things with great people.
  • We lead with curiosity, humility, and a desire to make impact.
  • We embrace challenges and foster an 'Always Day 1' mindset.

Diversity & Inclusion

  • TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.

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