Client Solutions Manager- Global Business Solutions - Arabic Speaking - Dubai
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Key skills for this role
About the Role
TikTok seeks a Client Solutions Manager to manage post-sale client relationships, coordinate campaign execution, and optimize ad performance. The role requires at least 3 years of account management experience in digital marketing and fluency in Arabic and English.
Key Skills for This Role
Responsibilities
- Manage and grow post sale client relationships with advertisers of all sizes
- Coordinate with ad ops, product and R&D teams to ensure smooth and successful campaign execution
- Work with internal teams to guide inventory allocation
- Monitor and analyze ad campaigns, and proactively take initiative to improve results
- Investigate and work directly with product & engineering teams to troubleshoot client issues during a campaign
- Proficient in campaign management, setting up and optimization
- Analyze campaign performance data to offer clients data driven business insights
- Share marketplace feedback and guide advertising strategy
- Support and work with sales team on pre sale research and pitch
- Conduct regular business reviews and take a consultative, long term approach to build productive relationships with clients
Requirements
- High oral and written fluency in Arabic and English
- At least 3 years of experience in account management/client services roles in digital marketing
- Experience managing performance advertisers with deep understanding of their challenges
- Ability to analyze data and identify insights to assess campaign performance
- Proactive attitude with excellent project management, organizational, and analytical skills
- Ability to travel domestically and internationally as needed
Full Job Posting
Responsibilities
- The Client Solutions team mission is to establish and build scalable, healthy, long term client relationships by solving direct clients' and agencies' challenges through scalable, best in class campaign services.
- Client Solution Managers have a holistic understanding about TikTok's ad products and are humble, dynamic and open for change.
- Success requires a focus on client service, ability to thrive in a dynamic work environment, and ability to provide custom solutions for advertisers.
Responsibilities
- Manage and grow post sale client relationships with advertisers of all sizes.
- Coordinate with ad ops, product and R&D teams etc. internally to ensure a smooth and successful campaign execution.
- Work with internal teams to guide inventory allocation.
- Monitor and analyze ad campaigns, and proactively take initiative to improve results.
- Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign.
- Proficient in campaign management, setting up and optimization.
- Analyze campaign performance data to offer clients data driven business insights and use those insights to improve advertising offerings.
- Share marketplace feedback and guide advertising strategy.
- Support and work with sales team on pre sale research and pitch.
- Conduct regular business reviews and take a consultative, long term approach to build productive relationships with clients.
Qualifications
- High oral and written fluency in Arabic and English is required.
- At least 3 years of experience in account management/client services roles in digital marketing; agency experience is a big plus.
- Experience managing performance advertisers with a deep understanding of their challenges.
- Ability to analyze data and identify insights to assess campaign performance.
- Proactive attitude with excellent project management, organizational, and analytical skills.
- Ability to travel domestically and internationally as needed.
About TikTok
- TikTok is the leading destination for short form mobile video.
- Mission: to inspire creativity and bring joy.
- Global headquarters in Los Angeles and Singapore, with offices worldwide.
Why Join Us
- Inspiring creativity is at the core of TikTok's mission.
- We strive to do great things with great people.
- We lead with curiosity, humility, and a desire to make impact.
- We're resilient and embrace challenges.
- Diversity & Inclusion: committed to creating an inclusive space.
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