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Client Solutions Manager- Global Business Solutions - Arabic Speaking - Dubai

TikTok
Dubai, UAE
Full Time
Mid
2 weeks ago
Account ManagementDigital MarketingCampaign ManagementData AnalysisArabicEnglish
Free

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Account ManagementDigital MarketingCampaign Management
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Overview

  • The Client Solutions team mission is to establish and build scalable, healthy, long term client relationships by solving direct clients' and agencies' challenges through scalable, best in class campaign services.
  • Client Solution Managers have a holistic understanding about TikTok's ad products and are humble, dynamic and open for change.
  • Success requires a focus on client service, ability to thrive in a dynamic work environment, and ability to provide custom solutions for advertisers.

Responsibilities

  • Manage and grow post sale client relationships with advertisers of all sizes
  • Coordinate with ad ops, product and R&D teams etc. internally to ensure a smooth and successful campaign execution
  • Work with internal teams to guide inventory allocation
  • Monitor and analyze ad campaigns, and proactively take initiative to improve results
  • Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign
  • Proficient in campaign management, setting up and optimization. Analyze campaign performance data to offer clients data driven business insights and at the same time, use those insights to improve our advertising offerings
  • Share marketplace feedback and guide our advertising strategy
  • Support and work with sales team on pre sale research and pitch
  • Conduct regular business reviews and take a consultative, long term approach to build productive relationships with clients, in collaboration with the sales team

Minimum Qualifications

  • High oral and written fluency in Arabic and English, is required, as the role involves direct client communication across the Finnish market served by the business
  • At least 3 years of experience in account management/client services roles in digital marketing; agency experience is a big plus
  • Experience managing performance advertisers with a deep understanding of their challenges
  • Ability to analyze data and identify insights to assess campaign performance

Preferred Qualifications

  • Proactive attitude with excellent project management, organizational, and analytical skills
  • Ability to travel domestically and internationally as needed

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