Client Solutions Manager (Gaming) Global Business Solutions - Dubai
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Key skills for this role
About the Role
TikTok is looking for a Client Solutions Manager - Gaming to manage and grow relationships with mobile gaming advertisers. You will propose full-funnel ad solutions, optimize campaign performance, and drive product adoption.
Key Skills for This Role
Responsibilities
- Manage and grow client relationships with Mobile Gaming advertisers
- Support Business Partnership Managers on research, plan and pitch with focus on product solutions and advertising strategy
- Create and optimize client ad strategies using TikTok for Business product solutions
- Increase adoption of TikTok's auction platform and auction based tools, providing technical support and real time analysis
- Analyze campaign performance data to offer data driven business insights and improve advertising offerings
- Conduct regular strategic business reviews and build productive client relationships with internal teams
- Act as product champion to drive revenue and adoption in key product areas, build team expertise, and promote cross regional collaboration
- Work with product and engineering teams to troubleshoot client issues, provide market feedback, and support product development
- Work with creative teams to provide gaming clients with creative solutions support including creative insights and strategies
- Work with measurement partners and advertisers to develop understanding of success measurement and communicate TikTok's value
- Cooperate with Ad Policy team to keep clients and team updated on policy changes
- Cooperate with Ad Operation team to ensure smooth campaign execution and accurate ad specifications and rates
Requirements
- 5+ years of experience in performance based campaign management across in house marketing, digital agencies, platforms, or media environments
- Deep understanding of user acquisition and performance marketing, with a strong interest in social media and the gaming industry
- Proactive, self starting attitude with excellent project management, organizational, and analytical skills
- Sales oriented mindset with strong account management experience and the ability to build trusted client relationships
- Experience with campaign optimization, tracking, attribution, and measurement, including hands on use of major MMPs such as AppsFlyer and Adjust
- Excellent verbal and written English communication skills, with the ability to translate technical concepts into clear, actionable language for non technical stakeholders
- Fast learner with a start up mindset and the ability to adapt quickly in a dynamic environment
- Experience working cross functionally with product and engineering teams to diagnose and solve technical issues (preferred)
- Strong understanding of measurement frameworks, attribution challenges, and performance troubleshooting across complex campaigns (preferred)
- Experience supporting clients or advertisers in the gaming industry (preferred)
- Professional proficiency in Russian is a plus as the role involves direct client communication across the Russian market (preferred)
- Ability to balance strategic thinking with hands on execution in a client facing commercial role (preferred)
Full Job Posting
Role Overview
- Client Solutions are the trusted advocates connecting key stakeholders, providing inspiration and insights, driving collaboration that translate into long term client partnerships and growth.
- The Client Solutions Manager Gaming is an expert in TikTok's performance & branding advertisement solutions for key clients in the gaming industry.
- Client Solutions Manager proposes full funnel advertisement solutions to clients and is responsible for campaign operation and optimisation of auction advertisement products.
Responsibilities
- Manage and grow client relationships with Mobile Gaming advertisers
- Support and work closely with the Business Partnership Managers on research, plan and pitch with a greater focus on relevant product solutions and advertising strategy
- Create and optimize client ad strategies by using a wide range of TikTok for Business product solutions, including organic solutions, branding, brand performance and performance products
- Increase adoption and engagement of TikTok’s auction platform and auction based tools, providing ongoing technical support and real time analysis
- Analyze campaign performance data to offer clients data driven business insights and at the same time, use those insights to improve our advertising offerings
- Conduct regular and strategic business reviews and take a consultative, long term approach to build productive relationships with clients
- Act as product champion to drive revenue and adoption in key product and business growth areas, build team level expertise, and promote cross regional/functional exchange
- Work closely with product and engineering teams to help them troubleshoot client issues during a campaign, provide market feedback, and support TikTok for Business product development
- Work closely with creative teams to provide gaming clients with creative solutions support including creative insights and creative strategies
- Work closely with measurement partners and advertisers to develop a solid understanding of how advertisers measure success and help them understand the true value of TikTok
- Cooperate with the Ad Policy team to ensure the clients and team are kept up to date on any policy changes and get all support needed
- Cooperate with the Ad Operation team to ensure a smooth and successful campaign execution, and ensure ad specifications and rates are accurate
Minimum Qualifications
- 5+ years of experience in performance based campaign management across in house marketing, digital agencies, platforms, or media environments
- Deep understanding of user acquisition and performance marketing, with a strong interest in social media and the gaming industry
- Proactive, self starting attitude with excellent project management, organizational, and analytical skills
- Sales oriented mindset with strong account management experience and the ability to build trusted client relationships
- Experience with campaign optimization, tracking, attribution, and measurement, including hands on use of major MMPs such as AppsFlyer and Adjust
- Excellent verbal and written English communication skills, with the ability to translate technical concepts into clear, actionable language for non technical stakeholders
- Fast learner with a start up mindset and the ability to adapt quickly in a dynamic environment
Preferred Qualifications
- Experience working cross functionally with product and engineering teams to diagnose and solve technical issues
- Strong understanding of measurement frameworks, attribution challenges, and performance troubleshooting across complex campaigns
- Experience supporting clients or advertisers in the gaming industry
- Professional proficiency in Russian is a plus as the role involves direct client communication across the Russian market served by the business
- Ability to balance strategic thinking with hands on execution in a client facing commercial role
About TikTok
- TikTok is the leading destination for short form mobile video. Our mission is to inspire creativity and bring joy.
- TikTok's global headquarters are in Los Angeles and Singapore, with offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect.
- We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company.
- We foster an 'Always Day 1' mindset to achieve meaningful breakthroughs.
Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.
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