Client Service Representative
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
CIBC is seeking a Client Service Representative to join their Personal and Business Banking Team in Quesnel. You will assist clients with day-to-day banking needs, answer questions, process transactions, and connect clients with the right team members.
Key Skills for This Role
Responsibilities
- Help clients manage their accounts and products
- Answer questions and assist with transactions
- Connect clients to the right CIBC team members
- Introduce clients to mobile banking applications
Requirements
- High school diploma or equivalent
- Experience in client service or banking
- Flexibility to work evenings and weekends
- Ability to work at multiple banking centres within reasonable travel distance
Full Job Posting
What You'll Be Doing
- As a member of the Personal and Business Banking Team, you’ll work in a fast paced Banking Centre and use your knowledge of financial services products to help clients with their day to day banking needs.
How You'll Succeed
- Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful.
- Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues.
- Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications.
Who You Are
- You put our clients first. You engage with purpose to find the right solutions.
- You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best.
- You’re passionate about people. You find meaning in relationships.
- You love to learn. You're passionate about growing your knowledge.
- You engage with your heart and mind. You care about people and respect different perspectives.
- Values matter to you. You bring your real self to work and you live our values trust, teamwork, and accountability.
What CIBC Offers
- Competitive salary, incentive pay, banking benefits, benefits program, defined benefit pension plan, employee share purchase plan, vacation offering, wellbeing support, and MomentMakers recognition program.
- Spaces and technological toolkit to bring together great minds.
- Purpose Day; a paid day off dedicated for you to invest in your growth and development.
What You Need To Know
- CIBC is committed to creating an inclusive environment.
- You need to be legally eligible to work at the location(s) specified above.
- We may ask you to complete an attribute based assessment and other skills test.
- We use artificial intelligence tools during the recruitment process.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at CIBC
Sr. Product Manager, Client Servicing Journeys
Toronto, CAN
CIBC is seeking a Senior Product Manager to develop tactical plans for client servicing journeys. You will lead strategic initiatives, analyze data, and collaborate with stakeholders to enhance client experience. Ideal c
Senior Analyst, Business Analytics (18M Contract)
Toronto, CAN
CIBC is seeking a Senior Analyst, Business Analytics for the Payments Operations team to modernize operational processes through automation, AI-driven solutions, and test automation. The role requires 3-7 years of experi
Sr. Business Systems Analyst
Toronto, CAN
CIBC is looking for a Senior Business Systems Analyst to join the Product Intake Team within Capital Markets Technology. The role involves conducting impact assessments, creating user stories, and collaborating with busi
Business Consultant, CAM Product Delivery
Toronto, CAN
CIBC is looking for a Business Consultant to join the Global Asset Management (GAM) team, responsible for delivering projects of various complexity. The role involves business analysis, project management, and supporting
Consultant, Business Systems Analysis
Toronto, CAN
CIBC is seeking a Business Systems Consultant for its Enterprise Anti-Money Laundering Technology team. The role involves gathering requirements, designing solutions, and supporting project implementation for sanctions a
Sr. Consultant, Application Development
Toronto, CAN
CIBC is seeking a Senior Consultant in Application Development to lead enterprise-scale digital transformation projects within the Enterprise Payments Technology group. You will design and implement complex solutions acr
Sr. Product Manager, Client Servicing Journeys
Toronto, CAN
CIBC is seeking a Senior Product Manager to develop and execute tactical plans for client servicing journeys. The role involves strategic planning, analytics, and leadership to drive product enhancements and client exper
Analyst, Trading Credit
Toronto, CAN
CIBC Capital Markets is looking for an Analyst, Trading Credit to provide analytical and research support to the Trading Credit Corporate Banking team. You will help manage counterparty credit relationships and trading c
Sr. Product Manager, Client Servicing Journeys
Toronto, CAN
Senior Analyst, Business Analytics (18M Contract)
Toronto, CAN
Sr. Business Systems Analyst
Toronto, CAN
Business Consultant, CAM Product Delivery
Toronto, CAN
Consultant, Business Systems Analysis
Toronto, CAN
Sr. Consultant, Application Development
Toronto, CAN
Sr. Product Manager, Client Servicing Journeys
Toronto, CAN
Analyst, Trading Credit
Toronto, CAN