Sr. Product Manager, Client Servicing Journeys
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Key skills for this role
About the Role
CIBC is seeking a Senior Product Manager to develop and execute tactical plans for client servicing journeys. The role involves strategic planning, analytics, and leadership to drive product enhancements and client experience.
Key Skills for This Role
Responsibilities
- Develop and execute strategic priorities for product enhancements and development
- Lead key initiatives end to end from idea generation to implementation
- Analyze and assess key business drivers, derive insights, and implement changes
- Develop strong relationships with key stakeholders across the bank
Requirements
- 5 7+ years of experience in the financial industries
- Strong understanding of financial, client and operational data
- Well developed management and leadership skills
- Strong communication skills
Full Job Posting
What you'll be doing
- As a Senior Product Manager, develop tactical plans for a product or service and assume responsibility for execution.
- Apply advanced concepts to develop, recommend and implement annual business plans.
- Manage day to day product activities and support internal and external partner and stakeholder management.
- Support new business development activities including concept development, market assessment, and business case development.
How you'll succeed
- Strategic planning & execution: drive product enhancements, sales, and engagement.
- Analytical: interpret complex information, identify patterns and trends.
- Leadership: achieve results within a matrix organization, influence at senior level.
- Communication: present complex information clearly and concisely.
Who you are
- Passionate about people and building diverse networks.
- Client focused and purpose driven.
- Data driven and able to communicate detailed information.
- Embrace change and continuously evolve.
- Creative and results oriented with attention to detail.
- 5 7+ years of experience in financial industries.
- Values matter: trust, teamwork, and accountability.
What CIBC Offers
- Competitive salary, incentive pay, banking benefits, benefits program, defined benefit pension plan.
- Employee share purchase plan, vacation offering, wellbeing support, and MomentMakers recognition program.
- Purpose Day: a paid day off for growth and development.
What you need to know
- CIBC is committed to creating an inclusive environment.
- Accommodation available upon request.
- Must be legally eligible to work at the location.
- May require attribute based assessment and skills test.
- AI tools used during recruitment.
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