Client Service Associate

At Richemont, we know that passion and expertise are the sparks that create extraordinary success. As a Client Service Associate , you will bring:

Strong client-facing communication and relationship management skills.

Sound judgement to assess repair scope and intervention type.

High emotional intelligence and service mindset.

Ability to manage multiple cases while maintaining attention to detail.

Commercial awareness to balance client experience, cost control, and Maison standards.

Collaborative mindset to work cross-functionally with boutiques, workshops, and HQ teams.

Available to work retail hours including weekends in a fast-paced retail store environment

The opportunity to represent a prestigious Maison and deliver meaningful client experiences.

A supportive team environment where collaboration and shared success are valued.

Exposure to luxury craftsmanship and technical repair processes.

Clear development pathways in sales & service operations, and luxury retail.

Step 1: Submit your application!

Step 2: If your profile aligns, you will received a call from our TA team

Step 3: Following a successful screening, you will be invited to in-person interviews with boutique management team and HR

Step 4: The final candidate(s) will be invited to meet with the Commercial Director

Step 5: With successful interviews completed, and contingent upon successful pre-employment checks, you will begin your journey with us.