Client Advisor - Tysons

Provide excellent client experience by maintaining the highest degree of product knowledge, professionalism and courtesy during and after the sale.

Ensure seamless customers experience when handling SAV requests

Ensure customers’ requests are followed up and solved in due time (call back...).

Client Advisor can perform other duties as determined by Boutique Manager.

Individual sales target

Transformation rate

CRM KPI’s (data quality and volume...)

Minimum of 2 years in the luxury retail industry, in a sales function.

Strong sense of luxury service and aesthetics.

Fluent in English, additional language skills are a plus.

Result and action oriented.

Strong selling skills.

Team player with good interpersonal competences and empathy.

Curious and self-motivated, with excellent customer service mindset.

Strong attention to detail with ability to handle multiple tasks simultaneously.

Excellent communicator, able to develop a network.

Excellent computer skills.

Richemont offers a generous compensation and benefits package for eligible employees.

Only candidates selected for further consideration will be contacted.

We Offer – United States Employee wellbeing is a top priority at Richemont.

We offer a comprehensive benefits program to support employees and their loved ones.

Our core benefits include medical, dental, and vision programs.

Health savings and flexible spending accounts are also available.

The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match.

Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program.

Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

At Richemont, We Craft the Future!

Expected Pay Range: $24 - $26 Hourly Salary will be determined based on relevant skills and experience.