Client Relation Executive (Tele communication)

Overview

Key Responsibilities

• Conduct outbound calls to prospective clients and business contacts to introduce the Firm's legal services.
• Generate and qualify leads through telephone outreach, LinkedIn, social media platforms, referrals, and networking activities.
• Arrange meetings, consultations, and presentations for lawyers and senior management.
• Maintain regular follow-up with prospective clients and existing contacts.
• Coordinate proposal submissions, engagement letters, quotations, and client onboarding documentation.
• Track business opportunities and maintain accurate records within the CRM and internal systems.
• Assist in preparing business development materials, presentations, and marketing campaigns.
• Manage the Firm's professional presence on LinkedIn and other social media platforms.
• Build and maintain strong relationships with clients, referral partners, and business stakeholders.
• Support lawyers and consultants in converting prospects into clients and monitor progress until engagement closure.
• Prepare periodic reports on leads, meetings, proposals, and business development activities.

Qualifications And Experience

• Bachelor's Degree or Diploma in Business Administration, Marketing, Communications, or a related field.
• Minimum 2 years of UAE experience in a call centre, telemarketing, client relations, business development, customer service, executive assistant, or secretary role is mandatory.
• Previous experience in a professional services, legal, consultancy, real estate, banking, or corporate environment will be an advantage.
• Strong command of English; additional languages will be an advantage.
• Proficiency in LinkedIn, social media platforms, Microsoft Office, and CRM systems.