Client Delivery Coordinator

Support candidate sourcing via GTI and external databases

Manage all candidate queries via phone, email, customer support desk

Facilitate regular status updates to all candidates in the pipeline

Manage and track candidate referrals for each client

Deliver candidate briefing calls

Deliver candidate feedback calls and campaign evaluations

Facilitate any adjustments for candidates during the selection process

Measure the delivery through campaign NPS scores

Manage and process all client and campaign activities within defined SLA timeframes

Support client ad hoc requests

Build knowledge and understanding of each client’s systems and processes

Strong teamworking skills – ability to work in a team, supporting a shared workload

Able to manage changing priorities and ambiguity in your own workload

Organised and able to manage multiple tasks and deadlines

Excellent phone manner and written communication

Excellent attention to detail

Self-motivated and able to display initiative

Computer literate: experience of using email, internet, and MS Office packages

Previous experience in a customer facing environment would be preferable

Permanent role – 37.5 hours per week. Monday to Friday 9am-5:30pm.

3-month probationary period.