Client Advisor
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Key skills for this role
About the Role
Vacheron Constantin seeks a Client Advisor to deliver personalized premium client experiences in Dubai. The role requires at least 5 years of luxury retail sales experience, a proven track record of exceeding targets, and strong client relationship skills.
Key Skills for This Role
Responsibilities
- Deliver an exceptional and unique in store journey, building long term relationships
- Consistently achieve sales targets, mastering the sales ceremony and handling negotiations
- Communicate with passion, sharing extensive knowledge of the brand's values, history, and collections
- Ensure smooth daily boutique operations by complying with policies, assisting with merchandising, inventories, and special projects
Requirements
- At least 5 years of sales experience, preferably within the luxury retail sector
- Proven track record of consistently achieving and exceeding sales targets
- Demonstrated ability to cultivate and grow relationships with high value clients
- Exceptional commitment to delivering personalized, high quality client service
- Mastery of the luxury sales ceremony and customer service transactions
- Strong product knowledge and deep understanding of Maison DNA
- Proactive approach to client relationship building and engagement
- High level of integrity, collegiality, and adherence to brand standards
Full Job Posting
YOUR ROLE
- We are seeking a Client Advisor whose mission is to deliver personalized premium client experience.
- This involves demonstrating expertise with curiosity and humility, fostering true long term relationships with clients, and making them feel unique and valued.
- The goal is to understand and fulfil their desires and aspirations, ultimately turning them into brand ambassadors.
PLAYING YOUR PART
- Deliver an exceptional and unique in store journey, building true long term relationships by providing a friendly environment, demonstrating solid product knowledge, and consistently capturing client data for follow up.
- Consistently achieve sales targets, mastering the sales ceremony, handling negotiations, and assisting after sales clients.
- As a Maison ambassador, communicate with passion, sharing extensive knowledge of the brand's values, history, and collections.
- Ensure smooth daily boutique operations by complying with policies, assisting with merchandising, inventories, and special projects.
WHAT WILL MAKE YOU SUCCESSFUL?
- At least 5 years of sales experience, preferably within the luxury retail sector.
- Proven track record of consistently achieving and exceeding sales targets.
- Demonstrated ability to cultivate and grow relationships with high value clients.
- Exceptional commitment to delivering personalized, high quality client service.
- Mastery of the luxury sales ceremony and customer service transactions.
- Strong product knowledge and deep understanding of Maison DNA, with the ability to communicate it passionately.
- Proactive approach to client relationship building and engagement, both in boutique and at external events.
- High level of integrity, collegiality, and adherence to brand standards and operational compliance.
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