City Head - Sales
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Key skills for this role
About the Role
Talabat (part of Delivery Hero) seeks a City Head - Sales to drive city growth, strategy, sales, account management, and marketing. Requires 8+ years of experience in sales or operations, 5+ years in leadership, and strong analytical skills.
Key Skills for This Role
Responsibilities
- Responsible for the city’s operation and financial performance to achieve profitability and growth
- Design a strategic business plan to achieve sales and revenue objectives on a monthly, quarterly, and yearly basis
- Identify growth areas and set achievable targets for new acquisitions and live restaurants
- Manage overall city performance across zones to win with partners, customers, and riders
- Plan and lead marketing activities on the ground in alignment with company strategy
- Handle and facilitate logistics implementation in alignment with Logistics Function SOP
- Monitor competitor activities and set plans to improve restaurant potential growth
- Generate extra revenue through team achievement of non commission revenue (advertising) deals
- Manage and follow up on team’s daily/weekly tasks, coach, motivate, and guide the team
- Evaluate and assess targets on an individual level and provide objective feedback
- Scale the team according to current portfolio of brands and onboard new joiners
- Create detailed reports to help team achieve targets and maintain accurate records
Requirements
- Bachelor’s degree in Business Administration, Marketing, or a related field
- 8+ years of experience in Sales, Account Management, Operations, or a related field
- Minimum 5 years of leadership and team management experience
- Strong understanding of the food industry and market dynamics
- Experience with commercial proposals and pricing strategies
- Proficiency in CRM systems
- Proven track record in managing and developing high performing teams
- Strong analytical and problem solving skills
- Excellent leadership and stakeholder management capabilities
- Strong communication and interpersonal skills
- Advanced English proficiency
- E commerce experience is highly preferable
Full Job Posting
Role Summary
- Responsible for the City’s growth in terms of Strategy, Growth, Driving Sales, Account Management, and marketing by understanding the city’s performance drivers and KPIs and setting targeted strategies, objectives, and an action plan.
- In addition, responsible via dotted line responsibility to oversee and drive the city’s success across marketing, logistics, people, etc.
- This role holder requires a strong leadership presence able to drive high level strategy as well as operate at the lowest level of detail.
What’s on your plate?
- The City’s operation and financial performance to achieve Profitability and growth
- Design a strategic business plan to achieve sales and revenue objectives and targets on a Monthly, Quarterly, and yearly basis.
- Responsible for identifying growth areas and setting achievable targets for new acquisitions and live restaurants in his/her area.
- Manage the overall city’s performance (operating at the lowest level of detail across zones to win with partners, customers, and riders)
- Plan and Lead Marketing activities on the ground in alignment with the company's Marketing strategy to continuously generate sales opportunities.
- Handle and facilitate Logistics implementation in alignment with the Logistics Function SOP.
- Monitor competitor activities and set plans to improve the restaurant's potential growth.
- Generate extra revenue through team achievement of non commission revenue (advertising) deals.
- Manage and follow up on the team’s daily/weekly tasks closely, to ensure a high level quality performance and targets are achieved through coaching, motivating, and guiding the team to full capacity.
- Evaluate and assess targets on an individual level and provide objective feedback to support team members in their growth.
- Scale the team according to the current portfolio of brands and onboard new joiners.
- Create detailed reports to help the team achieve targets and maintain accurate records of restaurants’ details, such as accounts
What did we order?
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- 8+ years of experience in Sales, Account Management, Operations, or a related field.
- Minimum 5 years of leadership and team management experience.
- Strong understanding of the food industry and market dynamics.
- Experience with commercial proposals and pricing strategies.
- Proficiency in CRM systems.
- Proven track record in managing and developing high performing teams.
- Strong analytical and problem solving skills.
- Excellent leadership and stakeholder management capabilities.
- Strong communication and interpersonal skills.
- Advanced English proficiency.
- E commerce experience is highly preferable.
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