Chief of Staff

Overview

• Contribute to the strategic direction and prioritization of the broader company goals.
• Operate as a key operations team member, assisting to manage and drive strategic and operational initiatives.
• Support the growing analytical needs of the business.
• Serve as a subject matter expert, handling inquiries and developing action plans to address them, and assisting with the preparation and dissemination of communications
• Lead various high-priority strategic projects, ensuring cross-functional alignment and accountability, reporting results directly to the operations leadership team.
• Drive critical projects to ensure team alignment, clear accountability, and timely execution of high-quality deliverables.
• Projects may include furthering key cross-functional initiatives, researching new revenue opportunities, and strategic planning around business expansion and organizational growth.
• Translate high-level business priorities into clear and simple initiatives that achieve KPIs tied to company goals.
• Create tools and templates to take the administrative burden off the on-site teams and to better communicate strategies and performance to executive leadership.
• Partner with business leaders to provide data insights into business operations, financial performance, and staffing metrics.
• Identify bottlenecks in workflows/processes and construct/execute action plans to alleviate these pain points.
• Review, design, and execute improvements to org structure
• Find knowledge and skills gaps and help address them
• Improve current processes and coordinate organizational procedures for optimized efficiency and productivity
• Serve as liaison between staff, executives, leaders, and Head of Operations regarding company environment, employee well-being, project updates, proposals, and planning
• Bachelor s degree or equivalent work experience required
• 3+ years in high-growth startup experience preferred
• Advanced analytics skills and excellent oral presentation skills required
• Exceptional ability to convey complex concepts, findings, and strategies in written form
• Experience with data analysis
• Experience with budget management
• Strong project reporting skills, with a focus on interdepartmental communication