Catering & Conference Services Sales Manager
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Key skills for this role
About the Role
Four Seasons is seeking a Catering & Conference Services Sales Manager to plan and execute exceptional events, negotiate with clients, manage logistics, and maximize revenue. Requires 2+ years of hotel catering experience and leadership skills.
Key Skills for This Role
Responsibilities
- Coordinate all requirements for various conference groups booked by the Sales and Catering Departments.
- Coordinate with the Sales Department to ensure proper utilization of function space to yield maximum revenues.
- Ensure satisfaction of client at the outset of all events.
- Enforce the terms of sales letter of agreement and guide meeting planners through the planning process.
- Communicate the needs and expectations of the client with all departments in the hotel.
- Ensure successful execution of groups, beyond the clients’ satisfaction.
- Collaborate with clients using creative and attractive menu presentations and event proposals to achieve maximum revenue/profit potential.
- Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication.
Requirements
- At least 2 years of hotel catering and conference services experience, preferably in a luxury hotel or resort.
- Previous leadership experience.
- Ability to negotiate, organize, and delegate well.
- College degree preferred within hospitality management or similar.
- Strong time management skills: ability to multi task, set priorities, and adjust to changing conditions.
- Ability to operate all computer equipment necessary; knowledge of Opera and Delphi preferred.
- Excellent communication and interpersonal skills.
Full Job Posting
About Four Seasons
- Four Seasons is powered by our people, creating amazing experiences for guests, residents, and partners through a commitment to luxury with genuine heart.
About the Location
- A Manhattan landmark on Billionaires' Row, designed by I.M. Pei, located between Park Avenue and Madison Avenue.
About The Role
- The Catering & Conference Services Sales Manager is responsible for planning and executing exceptional events while maximizing revenue and guest satisfaction.
What You Will Do
- Coordinate all requirements for various conference groups booked by the Sales and Catering Departments.
- Coordinate with the Sales Department to ensure proper utilization of function space to yield maximum revenues.
- Ensure satisfaction of client at the outset of all events.
- Enforce the terms of sales letter of agreement and guide meeting planners through the planning process.
- Communicates the needs and expectations of the client with all departments in the hotel.
- Ensure successful execution of groups, beyond the clients’ satisfaction.
- Collaborate with clients using creative and attractive menu presentations and event proposals.
- Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling.
What You Bring
- At least 2 years of hotel catering and conference services experience, preferably in a luxury hotel or resort.
- Previous leadership experience.
- Ability to negotiate, organize, and delegate well.
- College degree preferred within hospitality management or similar.
- Strong time management skills.
- Ability to operate all computer equipment necessary; knowledge of Opera and Delphi preferred.
- Excellent communication and interpersonal skills.
Compensation
- $85,000 $90,000 annually
What We Offer
- Competitive salary and comprehensive benefits package
- Market leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
- Complimentary accommodation at other Four Seasons Hotels and Resorts
- Complimentary employee meals
- Paid holidays, vacation, and sick days
- Culinary, retail and wellness experiences at special rates
Schedule & Hours
- This position requires the flexibility to work a diverse schedule encompassing days, evenings, weekends, and holidays.
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