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Carrier Manager

Teltonika
Toronto, CAN
Full-time
Mid · 3+ years experience
Hybrid
Discovered 1 weeks ago
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Position Overview

We are seeking a highly motivated and experienced Carrier Manager to develop, manage, and strengthen relationships with mobile network operators (MNOs), mobile virtual network operators (MVNOs), and connectivity partners. The Carrier Manager will play a critical role in ensuring competitive connectivity solutions, negotiating commercial agreements, and supporting the growth of Teltonika's IoT connectivity business globally.

Teltonika's networking solutions business unit develops and manufactures industrial and enterprise connectivity equipment, primarily routers, switches, gateways, and modems. Our networking devices serve clients in the most complex areas of Industry 4.0, Smart City, and Green Energy

In this role, you will

Develop and maintain strategic relationships with telecom carriers, MNOs, MVNOs, and roaming partners

Identify and onboard new carrier partners to expand connectivity coverage and improve service quality

Negotiate commercial agreements, pricing structures, roaming arrangements, and service-level agreements (SLAs)

Monitor carrier performance, network quality, and commercial effectiveness to ensure business objectives are met

Collaborate with Product Management, Sales, Technical Support, and Operations teams to deliver connectivity solutions aligned with customer needs

Analyze market trends, regulatory developments, and emerging technologies within the telecommunications and IoT connectivity sectors

Drive cost optimization initiatives and identify opportunities to improve margins and operational efficiency

Manage contract renewals, compliance requirements, and partner performance reviews

Support global connectivity projects and provide carrier-related expertise during customer engagements

Prepare business cases, reports, forecasts, and executive presentations related to carrier partnerships and connectivity services

Connect local carrier teams with VARs and PGVs to create sales opportunities.

Organize co-branded events with carrier partners to increase market engagement.

Conduct Lunch & Learns for VARs to provide product and sales training.

Execute joint go-to-market initiatives with carrier and channel partners.

Serve as the primary contact between carrier partners and internal teams.

Track and report on partner activities, events, and business outcomes.

Build and maintain long-term relationships with carrier and channel stakeholders

What we expect from you

Bachelor's degree in Telecommunications, Business Administration, Engineering, Information Technology, or a related field

3-7+ years of experience in carrier management, telecommunications, IoT connectivity, or business development

Strong understanding of mobile networks, cellular technologies (2G, 3G, 4G LTE, 5G), roaming, and IoT connectivity ecosystems

Experience negotiating commercial agreements and managing strategic partnerships

Excellent communication, relationship management, and stakeholder engagement skills

Strong analytical and problem-solving abilities

Ability to work effectively in a fast-paced international environment

Proficiency in Microsoft Office and CRM/business management tools

Fluent English communication skills; additional languages are considered an advantage

Preferred Qualifications

  • Experience working with global IoT SIM providers, connectivity platforms, or Networking solutions
  • Knowledge of eSIM, remote SIM provisioning, and connectivity management platforms
  • Familiarity with telecommunications regulations and compliance requirements across multiple regions
  • Existing network of carrier contacts within the telecommunications industry

Key Performance Indicators (KPIs)

Number and quality of carrier partnerships established

Connectivity cost optimization and margin improvement

Carrier service performance and SLA compliance

Coverage expansion and roaming availability

Successful negotiation and renewal of commercial agreements

Contribution to revenue growth through connectivity partnerships

What we offer

  • Work type: Hybrid (at least 3 days from office); Office location:20 Dundas St W, Suite 803, Toronto, ON M5G 2H1, Canada.
  • Training: onboarding on Teltonika‘s internal systems, Sales process, product related topics
  • Career: opportunities to increase your seniority level in the role, or become a Team Lead in the long-term
  • Benefits: Company funded health insurance; RRSP/DPSP Retirement Savings Program; 3 weeks of Paid Vacation; 6 Sick days + day off on your Birthday; Half-Day Fridays Throughout the Summer.
  • Work Environment: Multicultural and diverse environment which highly values knowledge and exchange of ideas, supportive and positive attitude in the team

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