Cargo Operations Service Specialist
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Key skills for this role
About the Role
Emirates SkyCargo is looking for a Cargo Operations Service Specialist to provide operational oversight for Global Operations Services. The role involves managing cargo handling tenders, station start-ups, and supplier performance.
Key Skills for This Role
Responsibilities
- Manage tender processes and station start ups with key stakeholders
- Develop and maintain Ground Handling Agent (GHA) evaluation, selection, and renewal frameworks
- Manage Cargo Operations Services Officers (COSO) activities and workload allocation
- Prioritise tender projects and validate evaluations and scoring with key stakeholders
- Support COSOs during supplier negotiations
- Collaborate with Learning & Talent to maintain operational training framework
- Participate in supplier Quarterly Business Reviews (QBRs)
- Execute action items from strategic initiatives as directed by the Cargo Handling Services and Performance Manager
Requirements
- Bachelor's degree
- Minimum 5 years experience in cargo operations, handling procurement, or supply chain management
- Solid understanding of SGHA, IATA regulations (AHM 801, ISAGO), and global cargo handling standards
- Strong knowledge of Safety Management Systems (SMS), Quality Management Systems (QMS), training standards, and performance scoring systems
- Team leadership and delegation skills
- Analytical skills and attention to detail
Full Job Posting
Job Purpose
- A World leader in air cargo...
- The Cargo Operations Service Specialist will provide operational oversight for Global Operations Services (GOS), overseeing cargo handling tenders, station start ups, and supplier performance.
In This Role You Will
- Manage tender processes and station start ups with key stakeholders...
- Manage Cargo Operations Services Officers (COSO) activities and workload allocation...
- Prioritise tender projects and validate evaluations and scoring...
- Support COSOs during supplier negotiations...
- Collaborate with Learning & Talent (L&T) to maintain the operational training framework...
- Participate in supplier Quarterly Business Reviews (QBRs)...
- Execute action items from strategic initiatives as directed by the Cargo Handling Services and Performance Manager
Qualification
- Bachelor's degree
- Minimum 5 years experience in cargo operations, handling procurement, or supply chain management.
- Solid understanding of SGHA, IATA regulations (Airport Handling Manual AHM 801, ISAGO), and global cargo handling standards.
- Strong knowledge of Safety Management Systems (SMS), Quality Management Systems (QMS), training standards, and performance scoring systems.
- Team leadership and delegation.
- Analytical skills and attention to detail.
Salary & benefits
- Join us in Dubai and enjoy an attractive tax free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world.
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