Career Opportunities: Executive Housekeeper (175042)
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Key skills for this role
About the Role
Shangri-La Jeddah is seeking an Executive Housekeeper to lead housekeeping operations, ensuring exceptional cleanliness and guest satisfaction. The role requires previous experience in a similar capacity from a luxury hotel, preferably in GCC countries, and strong leadership skills.
Key Skills for This Role
Responsibilities
- Ensure smooth housekeeping operations on a daily basis
- Lead the team and maintain a high standard of service
- Lead, supervise, and motivate the housekeeping team, including supervisors, room attendants, and laundry staff
- Maintain team performance and process flow
- Oversee the maintenance of guest rooms and replenish room supplies
- Ensure quality assurance standards are met at all times
- Ensure the quality of service delivered is compliant with hotel guidelines and policies
- Adhere to specified hygiene and personal appearance standards of the Hotel
- Maintain the highest standard of professionalism, ethics and attitude towards clients and colleagues
Requirements
- Previous experience in a similar capacity from a luxury hotel preferably in GCC countries
- Fully understands room operations
- Must be detail focused and guest oriented
- High proficiency in both written and verbal English
- Strong interpersonal skills
- Leads by example
Full Job Posting
Job Summary
- The Executive Housekeeper at Shangri La Jeddah is responsible for planning, organizing, directing, and controlling all housekeeping activities, maintaining the established standards of cleanliness, orderliness and attractive condition of the public areas and heart of the house areas.
- By leading and managing all housekeeping operations to ensure exceptional cleanliness, presentation, and guest satisfaction in alignment with Shangri La’s luxury hospitality standards.
- This role oversees guest rooms, public areas, laundry services, and back of house spaces, ensuring a consistently high quality environment that reflects the brand’s commitment to excellence.
As an Executive Housekeeper, we rely on you to
- Ensure smooth housekeeping operations on a daily basis.
- Lead the team and maintain a high standard of service.
- Lead, supervise, and motivate the housekeeping team, including supervisors, room attendants, and laundry staff.
- Maintain team performance and process flow.
- Oversee the maintenance of guest rooms and replenish room supplies.
- Ensure quality assurance standards are met at all times.
- Ensure the quality of service delivered is compliant with hotel guidelines and policies.
- Adheres to specified hygiene and personal appearance standards of the Hotel.
- Maintains the highest standard of professionalism, ethics and attitude towards clients and colleagues.
What we are Looking For
- Has previous experience in a similar capacity from a luxury hotel preferably in GCC countries.
- Takes pride in being a hotelier.
- Enjoys interacting with people.
- Fully understands room operations.
- Must be detail focused and guest oriented.
- Has high proficiency in both written and verbal English.
- Has strong interpersonal skills.
- Continuously looks for ways to develop themselves as well as others.
- Is a friendly, helpful and trustworthy leader.
- Leads by example.
- Has no fear of new challenges.
Why Join Us
- A workplace that values your passion and supports self realization and personal growth.
- Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
- Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
- Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
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