Campus Services & Administration GM
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Key skills for this role
About the Role
Abdul Latif Jameel seeks a General Manager to lead multi-campus operations, facilities, and administrative services for HITCL. The role ensures safe, compliant, and efficient learning environments, manages outsourced services, and oversees asset utilization and internal leasing.
Key Skills for This Role
Responsibilities
- Lead end to end campus operations across multiple HITCL campuses, ensuring continuous readiness and service excellence
- Govern facilities, infrastructure, and physical assets with lifecycle, risk, and compliance oversight
- Manage internal leasing of campus spaces to sister companies, including space allocation, service levels, and usage governance
- Coordinate cost recovery and facility related cross charging in alignment with Planning & Budget and Finance
- Oversee outsourced service providers (cleaning, catering, pest control, landscaping, restaurant operations, etc.) and enforce SLAs
- Ensure compliance with health, safety, security, and regulatory requirements across all campuses
- Own campus inspection readiness and coordinate internal and external audit and regulatory visits
- Develop and monitor operational budgets related to facilities, approve and govern operational expenditures within delegated authority
- Ensure optimal utilization of classrooms, labs, workshops, and shared spaces
- Lead asset inventory, valuation, safeguarding, and reporting for high value institute assets
- Manage maintenance programs to ensure infrastructure reliability and business continuity
- Establish and monitor operational KPIs, service quality metrics, and improvement plans
Requirements
- Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field
- 12 15 years of experience in campus operations, facilities, asset management, or large scale administration
- Experience managing multi site operations, high value assets, and outsourced service portfolios
- Professional fluency in both English and Arabic
- Professional certifications in facilities management, health & safety, project management, contract/vendor management, or procurement governance (e.g., CFM/FMP, NEBOSH, PMP/PRINCE2, WorldCC, CIPS) are considered an advantage
Full Job Posting
Company Overview
- Abdul Latif Jameel comprises diversified businesses with deep roots in the Middle East, North Africa, and Turkey (MENAT region).
- From modest beginnings 75 years ago as a small trading business and Toyota distributorship, we have established extensive operations infrastructure.
Financial Job Dimensions
- The job holder operates with periodic supervision and alignment reviews.
- The job holder exercises shared decision making authority with relevant internal stakeholders in line with approved governance and policies.
Purpose of the Job
- To lead and govern multi campus operations, facilities, assets, and administrative services across HITCL, ensuring safe, compliant, and fully ready learning environments.
Key Accountabilities
- Ensure uninterrupted, safe, and efficient operation of all HITCL campuses.
- Safeguard and optimize the utilization of HITCL’s physical assets and facilities.
- Ensure outsourced service providers deliver compliant, cost effective, and high quality services.
- Manage internal facility leasing and cost recovery with sister companies in a fair, transparent, and governed manner.
- Ensure full compliance with safety, regulatory, and internal governance requirements.
- Ensure disciplined management of campus related budgets and expenditures.
Major Activities
- Lead end to end campus operations across multiple HITCL campuses.
- Govern facilities, infrastructure, and physical assets with lifecycle, risk, and compliance oversight.
- Manage internal leasing of campus spaces to sister companies.
- Coordinate cost recovery and facility related cross charging.
- Oversee outsourced service providers and enforce SLAs.
- Ensure compliance with health, safety, security, and regulatory requirements.
- Own campus inspection readiness and coordinate audit visits.
- Develop and monitor operational budgets.
- Ensure optimal utilization of classrooms, labs, workshops, and shared spaces.
- Lead asset inventory, valuation, safeguarding, and reporting.
- Manage maintenance programs.
- Establish and monitor operational KPIs.
Minimum Qualifications
- Bachelor’s degree in Facilities Management, Engineering, Business Administration, or related field. Master’s degree preferred.
Minimum Experience
- 12–15 years of experience in campus operations, facilities, asset management, or large scale administration.
- Experience managing multi site operations, high value assets, and outsourced service portfolios.
Job Specific Skills
- Facilities & asset governance
- Vendor and contract management
- Budgeting and cost control
- Health, safety, and compliance management
- Stakeholder and negotiation skills
Languages
- Professional Fluency in both English and Arabic
Special Certifications / Membership
- Professional certifications in facilities management, health & safety, project management, contract/vendor management, or procurement governance (e.g., CFM/FMP, NEBOSH, PMP/PRINCE2, WorldCC, CIPS) are considered an advantage.
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