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Call Center Representative

Terracotta Outsourcing
Dubai, UAE
Full-time
Entry
Onsite
Discovered 3 weeks ago
ArabicEnglishCustomer serviceCall center operationsGovernment services and proceduresFederal Government entity experience
Free

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ArabicEnglishCustomer service
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Company Overview

Terracotta Outsourcing provides recruitment, manpower, visa outsourcing, EOR/PEO, business setup, PRO services, and corporate solutions across the UAE and region.

Role Overview

The company is seeking a Call Center Agent for a leading international banking environment in Dubai.

The opportunity is suited to a customer-focused professional with strong customer service abilities.

Key Requirements

  • Very good proficiency in both Arabic and English is required.
  • Previous call center or customer service experience is required.
  • Experience working with Federal Government entities is preferred.
  • A good understanding of government services and procedures is required.
  • Candidates should be based in Dubai and available to join as soon as possible.

Location

  • The role is located in Dubai.

Start Date

  • The expected start date is as soon as possible.

Responsibilities

  • Handle customer interactions as a Call Center Representative in an international banking environment.
  • Provide customer service using strong Arabic and English communication skills.

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