Call Center / Patient Coordinator – Aesthetic Clinic
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
We are looking for a professional and customer-focused Call Center / Patient Coordinator to join our aesthetic clinic in Dubai. The ideal candidate will manage patient inquiries, schedule appointments, and provide exceptional customer service to ensure a smooth and positive patient experience.
Key Skills for This Role
Full Job Posting
Overview
We are looking for a professional and customer-focused **Call Center / Patient Coordinator** to join our aesthetic clinic in Dubai.
The ideal candidate will manage patient inquiries, schedule appointments, and provide exceptional customer service to ensure a smooth and positive patient experience.
Key Responsibilities
- Handle incoming and outgoing calls, WhatsApp messages, and online inquiries from patients.
- Schedule, confirm, and manage patient appointments efficiently.
- Provide accurate information about aesthetic treatments, services, and clinic procedures.
- Coordinate patient appointments with doctors and clinical staff.
- Follow up with patients regarding appointments, treatments, and post-procedure care.
- Maintain patient records and update information in the clinic management system.
- Manage patient concerns or complaints in a professional and timely manner.
- Support clinic promotions, campaigns, and marketing activities by contacting potential patients.
- Ensure a high level of patient satisfaction and service quality.
Qualifications & Requirements
- Minimum **2 years of experience in a call center or patient coordination role in the UAE (preferably in an aesthetic or medical clinic).**
- Excellent communication skills in **English** (Arabic or other languages is an advantage).
- Strong customer service and interpersonal skills.
- Ability to handle high call volumes and multitask in a fast-paced environment.
- Familiarity with **aesthetic treatments and cosmetic procedures** is preferred.
- Good computer skills and experience with CRM or clinic management systems.
Skills
- Strong communication and listening skills
- Professional phone etiquette
- Organizational and time-management skills
- Ability to build rapport with patients
Experience
- Aesthetic Clinic: 1 year (Required)
Language
- Arabic (Required)
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Institute of Royal Aesthetic Ply Clinic Co L.L.C
Call Center Agent for Aesthetic Clinic
Dubai, UAE
We are seeking a Call Center Agent for an aesthetic clinic to manage client inquiries, handle appointments, and provide exceptional service. The ideal candidate has 1-2 years of call center experience, is an Arabic speak
Call Center Agent for Aesthetic Clinic
Dubai, UAE
Institute of Royal Aesthetic Clinic seeks a Call Center Sales Representative to handle inquiries, explain treatments, and convert leads into appointments. Requires previous experience in medical clinics, preferably in pl
Patient Coordinator
Jumeirah, UAE
A medical clinic in Jumeirah is hiring an experienced Patient Coordinator with a background in plastic surgery, dermatology, and aesthetic medicine. The role involves welcoming patients, scheduling appointments, educatin
General Practitioner (GP)
Jumeirah, UAE
An aesthetic medical clinic seeks a skilled General Practitioner with experience in plastic surgery and dermatology to provide patient consultations, perform aesthetic treatments, and assist with pre/post-operative care.
Call Center Agent for Aesthetic Clinic
Dubai, UAE
Institute of Royal Aesthetic Ply Clinic Co L.L.C in Dubai seeks a Call Center Agent to manage client inquiries, handle appointments, and provide exceptional service. Requires 1-2 years call center experience, Arabic spea
General Cleaner
Dubai, UAE
Job Summary: We are seeking a reliable, detail-oriented Cleaner to join our team. The Cleaner will be responsible for maintaining the cleanliness and hygiene of all areas of the clinic, ensuring a pristine and welcoming
Patient Coordinator cum Receptionist – Aesthetic Clinic
Dubai, UAE
Job Description We are a high-end aesthetic clinic located in the heart of Dubai, seeking a professional and experienced Patient Coordinator cum Receptionist (Female) to be the face and voice of our clinic. The ideal can
General Practitioner - Aesthetic
Dubai, UAE
Job description: Job Title: Aesthetic General Practitioner (GP Doctor) – Aesthetic Clinic Location: Dubai, UAE Job Type: Full-Time Industry: Aesthetic / Cosmetic / Medical Clinic Salary: Competitive (Based on experience)
Call Center Agent for Aesthetic Clinic
Dubai, UAE
Call Center Agent for Aesthetic Clinic
Dubai, UAE
Patient Coordinator
Jumeirah, UAE
General Practitioner (GP)
Jumeirah, UAE
Call Center Agent for Aesthetic Clinic
Dubai, UAE
General Cleaner
Dubai, UAE
Patient Coordinator cum Receptionist – Aesthetic Clinic
Dubai, UAE
General Practitioner - Aesthetic
Dubai, UAE