Call Center Agent for Aesthetic Clinic
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Key skills for this role
About the Role
We are seeking a Call Center Agent for an aesthetic clinic to manage client inquiries, handle appointments, and provide exceptional service. The ideal candidate has 1-2 years of call center experience, is an Arabic speaker, and holds a self-sponsored visa.
Key Skills for This Role
Responsibilities
- Handle inbound and outbound calls related to appointments, inquiries, and follow ups
- Provide accurate information about aesthetic services, treatments, and promotions
- Schedule and manage client bookings using the clinic’s CRM system
- Coordinate with medical and front desk teams to ensure seamless operations
- Follow up with leads, confirm appointments, and support customer retention
- Manage WhatsApp/online inquiries professionally and promptly
- Maintain a high level of customer service consistent with clinic standards
Requirements
- 1 2 years of call center or customer service experience
- Arabic speaker mandatory
- Must have own visa (self sponsored)
- Professional phone etiquette and customer first approach
- Familiarity with CRM systems and booking platforms
- Ability to multitask in a fast paced environment
- Positive attitude, organized, detail oriented
Full Job Posting
Overview
- We are looking for Call Center Agent in Aesthetic. The ideal candidate will manage client inquiries, handle appointments, and provide exceptional service to ensure a smooth and premium patient experience.
Key Responsibilities
- Handle inbound and outbound calls related to appointments, inquiries, and follow ups.
- Provide accurate information about aesthetic services, treatments, and promotions.
- Schedule and manage client bookings using the clinic’s CRM system.
- Coordinate with medical and front desk teams to ensure seamless operations.
- Follow up with leads, confirm appointments, and support customer retention.
- Manage WhatsApp/online inquiries professionally and promptly.
- Maintain a high level of customer service consistent with clinic standards.
Requirements
- 1–2 years of call center or customer service experience (preferably in beauty/aesthetics/medical).
- Arabic speaker is mandatory; strong English communication is a plus.
- Must have own visa (self sponsored).
- Professional phone etiquette and a customer first approach.
- Familiarity with CRM systems and booking platforms.
- Ability to multitask in a fast paced environment.
- Positive attitude, organized, and detail oriented.
Preferred Qualifications
- Previous experience in a beauty clinic, aesthetic center.
- Knowledge of common aesthetic treatments (e.g., laser, facials, fillers, skincare).
- Experience in sales or lead conversion.
What We Offer
- Competitive salary + incentives/commission.
- Growth opportunities within a reputable aesthetic brand.
- Professional training and development.
- Dynamic and friendly work environment.
Job Type
- Full time
Language
- Arabic (Required)
Work Location
- In person
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