Call Center Agent
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
We are looking for an Arabic-Speaking Call Center Agent to join our healthcare team, handling patient inquiries, appointment scheduling, and call coordination. The ideal candidate has at least 2 years of experience in a hospital, clinic, or home healthcare setting.
Key Skills for This Role
Responsibilities
- Answer inbound calls and respond to patient inquiries professionally
- Schedule, confirm, and coordinate patient appointments
- Provide accurate information regarding healthcare services
- Maintain patient confidentiality and ensure excellent customer service
- Coordinate with medical and administrative teams to ensure smooth operations
Requirements
- Fluent in Arabic and English (spoken and written)
- Minimum 2 years of experience in a hospital, clinic, or home healthcare setting
- Excellent communication and customer service skills
- Experience in handling patient inquiries, appointment scheduling, and call coordination
- Proficient in Microsoft Office and basic computer applications
Full Job Posting
Overview
- We are looking for a dedicated and customer focused Arabic Speaking Call Center Agent to join our healthcare team.
Requirements
- Fluent in Arabic and English (spoken and written)
- Minimum 2 years of experience in a hospital, clinic, or home healthcare setting
- Excellent communication and customer service skills
- Experience in handling patient inquiries, appointment scheduling, and call coordination
- Knowledge of healthcare terminology and medical appointment systems is an advantage
- Proficient in Microsoft Office and basic computer applications
- Ability to work under pressure and in a fast paced environment
Key Responsibilities
- Answer inbound calls and respond to patient inquiries professionally
- Schedule, confirm, and coordinate patient appointments
- Provide accurate information regarding healthcare services
- Maintain patient confidentiality and ensure excellent customer service
- Coordinate with medical and administrative teams to ensure smooth operations
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Saif Al Khaili Group
Events Sales Executive
Abu Dhabi, UAE
Emirates Hospitality Center is seeking a dynamic Events Sales Executive with at least 2 years of UAE experience in event sales, catering, weddings, exhibitions, and corporate events. The role involves generating leads, b
ARABIC F&B SUPERVISOR
Abu Dhabi, UAE
Emirates Hospitality is looking for an experienced Arabic Food & Beverage Supervisor with 3-5 years of F&B supervisory experience and mandatory catering industry experience. The role involves supervising daily catering o
Bobcat Operator
Abu Dhabi, UAE
Operate a Bobcat/Skid Steer Loader for loading, unloading, excavation, grading, and material handling in construction or industrial settings. Requires 2-3 years of experience and a valid UAE Bobcat license or certificati
Fleet Admin Assistant
Abu Dhabi, UAE
We are looking for a highly organized Fleet Admin Assistant to maintain fleet records, coordinate vehicle servicing, and assist in daily fleet operations in Abu Dhabi. Requires 2 years of fleet administration experience.
Heavy Bus Driver
Abu Dhabi, UAE
Saif Al Khaili Group is hiring a Heavy Bus Driver for catering operations in Abu Dhabi. The role involves safely transporting staff, performing vehicle inspections, and maintaining trip logs. Requires a valid UAE Heavy B
Company Tailor
Abu Dhabi, UAE
Saif Al Khaili Group seeks a skilled Company Tailor for its hospitality team in Abu Dhabi. The role involves altering, repairing, and maintaining staff uniforms, taking measurements, and coordinating with housekeeping an
Business Development Manager
Abu Dhabi, UAE
Saif Al Khaili Group seeks an experienced IT Business Development Manager to drive business growth and expand the client portfolio in the UAE. You will identify new opportunities, generate leads, sell IT products and man
Procurement / Purchasing Manager
Abu Dhabi, UAE
Emirates Hospitality Center is seeking an experienced Procurement / Purchasing Manager with minimum 5 years of experience in the catering or hospitality industry. The role involves managing procurement activities, suppli
Events Sales Executive
Abu Dhabi, UAE
ARABIC F&B SUPERVISOR
Abu Dhabi, UAE
Bobcat Operator
Abu Dhabi, UAE
Fleet Admin Assistant
Abu Dhabi, UAE
Heavy Bus Driver
Abu Dhabi, UAE
Company Tailor
Abu Dhabi, UAE
Business Development Manager
Abu Dhabi, UAE
Procurement / Purchasing Manager
Abu Dhabi, UAE