Business Intelligence Manager
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Key skills for this role
About the Role
Keolis-MHI is seeking a Business Intelligence Manager to lead the development and deployment of data visualization and reporting capabilities. You will design Power BI dashboards, support strategic decision-making, and drive digital transformation.
Key Skills for This Role
Responsibilities
- Develop and maintain a company wide business intelligence strategy aligned with performance reporting, strategic objectives, and digital transformation goals
- Design scalable BI dashboard structures to support long term growth in performance data usage and complexity
- Contribute to high level decision making by transforming raw performance data into strategic insights and visual narratives
- Deliver structured Power BI training sessions to staff across departments to promote self sufficiency in dashboard usage
- Lead value creation by enabling detailed performance monitoring, benchmarking, and cost efficiency analysis through data visualization
- Identify trends and anomalies in KPI data that impact contractual penalties or incentives
- Collaborate closely with internal stakeholders to design and deliver BI products that meet end user needs
- Ensure BI tools support RTA and Keolis MHI reporting expectations and contribute to the preparation of regulatory dashboards
- Present findings, visualizations, and recommendations to internal clients and stakeholders with clarity and impact
- Lead the design and development of dashboards in Power BI, ensuring accuracy and responsiveness to evolving business needs
- Translate business questions into reporting logic, working closely with the Engineering Data team to validate and structure data sources
- Maintain a library of standardized reports, dashboards, and data visualizations to support ongoing performance tracking and strategic reviews
Requirements
- Bachelor's degree in Data Analytics, Engineering, or a related field
- Relevant experience in business intelligence, data visualization, or performance reporting roles
- Proven experience designing, building, and maintaining Power BI dashboards and data models
- Experience developing dashboards and reports for executive performance reviews and KPI tracking
- Demonstrated ability to work across teams to define data requirements, align KPIs, and support decision making
- Experience replacing manual processes with automated BI solutions
- Fluent in English
- Proficient in Microsoft Power BI, Excel, and other Microsoft 365 tools
Full Job Posting
Role Overview
- The Business Intelligence (BI) Manager is responsible for leading the development, deployment, and continuous improvement of Keolis MHI’s data visualization and reporting capabilities. Operating within the Business Strategy & Performance department, this role plays a pivotal part in supporting Keoli
Strategic Responsibilities
- Develop and maintain a company wide business intelligence strategy aligned with performance reporting, strategic objectives, and digital transformation goals.
- Design scalable BI dashboard structures to support long term growth in performance data usage and complexity.
- Contribute to high level decision making by transforming raw performance data into strategic insights and visual narratives.
- Deliver structured Power BI training sessions to Keolis MHI staff across departments to promote self sufficiency in dashboard usage, support data driven decision making, and build organizational capability in digital reporting tools.
Financial Responsibilities
- Lead value creation by enabling detailed performance monitoring, benchmarking, and cost efficiency analysis through data visualization.
- Identify trends and anomalies in KPI data that impact contractual penalties or incentives and contribute to attribution related analytics.
Stakeholder / Customer Responsibilities
- Collaborate closely with internal stakeholders, including the Performance team and department heads, to design and deliver BI products that meet end user needs.
- Ensure BI tools support RTA and Keolis MHI reporting expectations and contribute to the preparation of regulatory dashboards.
- Present findings, visualizations, and recommendations to internal clients and stakeholders with clarity and impact.
Operational Responsibilities
- Lead the design and development of dashboards in Power BI, ensuring that they are accurate, intuitive, and responsive to evolving business needs.
- Translate business questions into reporting logic, working closely with the Engineering Data team to validate and structure data sources.
- Maintain a library of standardized reports, dashboards, and data visualizations to support ongoing performance tracking and strategic reviews.
- Support the automation and streamlining of manual reporting processes across the organization.
Capability / People Responsibilities
- Build BI capability across departments by promoting performance data literacy and training end users on dashboard functionality and insights.
- Act as a change agent for digital reporting maturity, encouraging a shift from Excel based to dynamic, real time data environments.
Dimensions
- Responsible for all digital visualization of performance data within the Business Strategy & Performance team.
- Primary owner of all Power BI dashboards, linked to both contractual KPIs and internal operational reporting.
- Key contributor to executive reporting, strategic reviews, and cross departmental performance discussions.
- Interfacing regularly with Engineering Data, Performance, and IT teams to ensure platform alignment and data accessibility.
- Office environment. Occasional travel may be required.
Educational Qualifications
- Bachelor’s degree in Data Analytics, Engineering, or a related field.
- Master’s degree or formal training in data science, business intelligence, or digital transformation (desirable).
Experience
- Relevant experience in business intelligence, data visualization, or performance reporting roles.
- Power BI Expertise: Proven experience designing, building, and maintaining Power BI dashboards and data models.
- Performance Management and Analysis: Experience developing dashboards and reports for executive performance reviews and KPI tracking.
- Cross Functional Coordination: Demonstrated ability to work across teams to define data requirements, align KPIs, and support decision making.
- Digital Transformation: Experience replacing manual processes with automated BI solutions.
- International experience.
- Public transportation sector experience preferred.
Skills / Training
- Fluent in English.
- Proficient in Microsoft Power BI, Excel, and other Microsoft 365 tools.
- Familiarity with data warehouse integration preferred.
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