Business Development Manager

Overview

Full-time \| Permanent Role

Location

Role Overview

• This is a highly commercial and relationship-driven role focused on business development, client acquisition, and market expansion within the UAE and GCC coffee industry.
• We are looking for someone with:
• Strong business development and sales capabilities
• Existing network within the Gulf coffee market
• Experience working with HoReCa, FMCG, coffee, or beverage industries
• Strong relationships with roasters, café groups, distributors, hotels, restaurants, and hospitality buyers
• Passion for building long-term partnerships and driving revenue growth

Business Development & Sales

• Drive sales growth across UAE and GCC markets
• Identify and onboard new clients including:
• Coffee roasters
• Café chains & specialty cafés
• HoReCa groups
• FMCG distributors
• Hotels & restaurants
• Traders and wholesalers
• Develop strategic partnerships and maintain strong client relationships
• Conduct client meetings, presentations, negotiations, and commercial discussions
• Expand the company’s market presence within the Gulf region

Relationship Management

• Build and maintain a strong industry network across UAE and GCC
• Act as a trusted commercial partner to clients
• Maintain long-term customer relationships to ensure repeat business
• Support clients with product recommendations, sourcing solutions, and market updates

Market & Brand Development

• Represent the company at exhibitions, coffee events, networking forums, and industry conferences
• Monitor market trends, competitor activity, and customer demand
• Strengthen company positioning within the regional coffee and beverage market

Internal Coordination

• Work closely with operations and logistics teams to ensure smooth order execution and customer satisfaction
• Coordinate shipment timelines, deliveries, and client communication

Required Experience

• 3–7 years of experience in:
• Coffee industry
• HoReCa
• FMCG
• Beverage distribution
• Food & beverage business development
• Strong network and existing industry relationships within UAE/GCC
• Proven track record in business development and revenue generation
• Experience managing B2B accounts and commercial negotiations
• UAE driving license is mandatory

Skills & Competencies

• Strong business development and networking skills
• Excellent communication and presentation abilities
• Commercially driven with strong negotiation skills
• Self-motivated and target-oriented
• Ability to work independently and manage field sales activities
• Understanding of coffee market and specialty coffee industry is a strong advantage

Educational Qualifications

• Bachelor’s degree in Business, Marketing, Hospitality, or related field preferred
• Coffee certifications or industry training would be an added advantage

What We Are Looking For

• We are specifically seeking someone who is:
• Well-connected in the Gulf coffee and HoReCa industry
• Strong in relationship management and client acquisition
• Comfortable with networking and business development activities
• Passionate about growing a coffee business in the UAE and GCC market