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Business Development Manager

JCA Associates
Dubai, UAE
Full Time
Senior
Today
Consultative SellingNew Business DevelopmentAccount ManagementCustomer Relationship ManagementSales StrategyMarket Mapping
Free

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Key skills for this role

Consultative SellingNew Business DevelopmentAccount Management
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Role Overview

  • Business Development Manager (Hunter profile) is required by our rapidly growing consultancy client.
  • Based in the UAE, we require an experienced Enterprise Consulting Sales Senior to spearhead new business sales within a targeted client community as well as maximising and growing existing customer accounts.
  • Note that whilst this role is predominantly new business sales focused, we do already have a footprint and some major named accounts that you will also be able to own and grow.
  • Individual Contributor role with career progression into team management.

Responsibilities

  • Bring new business by establishing direct contact with the customer base, have strong existing relationships with large scale accounts (across different functions), driving growth in orders and revenue.
  • Enhance and maintain customer satisfaction by developing strategic relationships to align solutions to customer's Business and IT initiatives and needs; develop and manage the professionalism, best practices, and deliverables for each member of the extended account team.
  • Generate new pipeline, and new business (orders and revenues) by engaging with customers at various levels (operational, management, and Executive level) to drive growth in services/solutions by creating value and bringing innovation to a customer’s business.
  • Map the market through an understanding of market trends and dynamics. Develop account strategy for various accounts, while considering the customer's competitive landscape.
  • Develop customer information repository with details on IT spends, current service providers, renewals, pain points, mapping with respective solutions, etc, for all customers in the Target Market List.
  • Leverage existing relationships with relevant ecosystem partners to expand the customer engagement model and create opportunities where we can engage a third party to provide a unique business value to the customer.
  • Develop opportunities in the designated Target Market by identifying new sales opportunities, through contacting prospects and customers, through a combination of warm calling, premise visits, networking, lead generation, proposal submissions, and customer appointments.
  • Engage with current and potential customers at multiple levels to understand their overall strategy and key business drivers; develop a roadmap with the customer that facilitates closure of contracts (network services, solution sets, IS procurement, value added surround services).

Essential previous experience/ skills / background

  • Proven record with strong reliable contacts and relationships with customers in large enterprises within the UAE.
  • Proven track record in sales of quota achievement.
  • Sales hunter mentality to prospect, qualify and close new business.
  • Strong understanding of the market and technology vendor landscape in Digital infrastructure, Security, Managed Service and Digital Experience.
  • Engage and partner with customers and internal staff as required.
  • Work in a virtual team environment.
  • Identify and qualify revenue generating opportunities.
  • Draw upon experience and relationships to gain access to new accounts.
  • 15 years experience in consultative selling to, and relationship management of, large multi national corporations.
  • Experience in creating solutions for customers based on their business and IT initiatives rather than on an individual company’s product offering.
  • Experience selling to, and management of, customers with managed services in the areas of WAN, LAN, Hosting, Messaging, Security, and Application Performance Optimization.
  • People management Can act as a team lead on occasions coordinating/managing a group of individuals transversally for a specific opportunity.

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