Business Development Manager

Our client is the leading provider of sustainable and technology driven Total Facilities Management in the United Arab Emirates.

We are currently looking for a

Reporting to the Director- BD and will be assigned responsibility for managing the day-to-day BD activities in Dubai.

The BD Manager supports all aspects of the business development lifecycle from leads and opportunity identification through proposal development by supporting specific pursuits and maintaining the infrastructure of the business.

These responsibilities include a significant amount of coordination, collaboration, and timeline management in a dynamic team environment.

This position requires a high degree of organization with the ability to engage with colleagues across departments and at all levels of the organization, including senior leadership, to support business development systems, processes, and pursuits.

The BD Manager is responsible for maintaining the customer relationship management as well as generating new leads from different market sectors in the UAE.

• Responsible for helping organizations obtain better brand recognition and financial growth.
• Develop a network of contacts to attract new clients, research new market opportunities and oversee growth projects, making sales projections and forecasting revenue, in line with projected income
• Identifying, qualifying, and securing business opportunities; coordinating business generation activities; developing customized targeted BD strategies
• Develops and delivers partnership ‘pitches’ for deals
• Develops and implements negotiation strategies required to win deals or renewals
• Follow market developments, search for new product lines, and other revenue enhancing initiatives
• Attend FM industry conventions and networking events
• Conducts site surveys and client visits
• Support team members to review solutions or allocation on tender submissions.
• Create cost analysis, if necessary, to oversee submission and bench marking if required.
• Collaboration with operations on the solution and allocation
• Identify key factor of the tender documents such as SOW, KPI’s and SLA as well as client expectations
• Coordinate with various sub-contractor's necessary or required for specific tenders
• Building business relationships with current and potential clients
• Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals (RFPs)
• Collaborating with BD and leadership to secure, retain, and grow accounts
• Creating informative presentations; presenting and delivering information to potential clients at client meetings industry events and conferences
• Creating and maintaining a list/database of prospect clients; maintaining a database (Zoho/ CRM, Excel, etc.) of prospective client information
• Cold calling; making multiple outbound calls to potential clients; closing sales and working with the client through the closing process
• Meeting all quotas for cold, active, inactive calls, appointments, and interviews; meeting or exceeding annual BD goals
• Collaborating with management on BD goals, planning, and forecasting; maintaining short- and long-term business development plans

Competencies and Experience

• University degree with further education such as an MBA preferred.
• Facilities Management related certifications is an advantage
• Experience in Sales and Marketing
• Minimum 5 years in similar field.
• With UAE Driving License
• Strong Knowledge of Facilities Management services
• Strong knowledge of contracts and strong negotiation skills
• Passionate for winning
• Driving innovation
• Customer-centric solutions /CRM
• Strong cultural awareness
• Leadership, management, and mentoring skills
• Strategic planning skills
• Financial and business acumen
• Excellent listening, negotiation, and presentation abilities
• Big-picture thinking
• Strong problem-solving, and interpersonal skills
• Operates with integrity and team focus
• Enthusiasm and sincerity
• Ability to work under pressure