Business Consultant
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Key skills for this role
About the Role
CAA Club Group seeks a Business Consultant to drive business analysis and solution delivery for its insurance operations. The role involves building relationships, leading requirements sessions, preparing documentation, and supporting testing.
Key Skills for This Role
Responsibilities
- Build long term relationships with internal and external partners by communicating clear expectations
- Assist in project sizing, resource and scope estimates
- Lead sessions with business representatives to perform business analysis, including documentation of business initiatives using standardized templates
- Prepare business requirements documentations that clearly define business problems, business objectives and options/solutions
- Participate in project planning and provide regular status reports to management
- Participate or lead daily team meetings (scrums)
- Use standard business analysis methodologies to assess new solutions and processes
- Identify, develop, and document testing strategies with acceptance criteria to validate business requirements
- Provide 2nd and 3rd level end user support to both internal and external users
- Understand business needs and translate them into system solutions
- Advise on technology solutions to meet business needs
- Participate in planning and effective QA testing
Requirements
- CIP or Post secondary education in Business or Information Technology
- Minimum 2 years experience in the Insurance industry preferred
- 2 to 4 years experience as a Business Analyst or Business Consultant considered an asset
- Excellent written communication, verbal communication, and presentation skills
- Strong interpersonal skills and ability to work in a team environment
- Strong analytical and problem solving skills
- Strong technical acumen and experience in data gathering, data analysis, data backfilling, and creation of conceptual and logical models
- Experience using MS Office (Excel, Word, PowerPoint), MS Visio and MS Project
- Lean Six Sigma Yellow Belt or higher is an asset
- CBAP or PMP designation is an asset
- Proficient written and verbal French skills an asset
Full Job Posting
About Us
- For over 50 years, our Property and Casualty insurance Company, CAA Insurance, has provided dependable and trustworthy service to protect Canadians.
- CAA Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience.
Who We Are
- Are you ready to join an award winning, purpose driven culture? Welcome to the CAA Club Group of Companies (CCG).
- At CCG, we are committed to delivering an exceptional Associate experience.
We Offer
- Work life harmony with access to an award winning holistic wellness program.
- Continuous learning through our robust corporate curriculum and education reimbursement program.
- Incredible rewards, travel incentives, and product and service discounts.
- Pay for performance and best in class recognition programs.
- Competitive benefits that include a defined contribution plan, personal spending account, and so much more.
What You Will Do
- Build long term relationships with internal and external partners by communicating clear expectations.
- Assist in project sizing, resource and scope estimates.
- Lead sessions with business representatives to perform business analysis, including documentation of business initiatives using standardized templates.
- Prepare business requirements documentations that clearly define business problems, business objectives and options/solutions.
- Participate in project planning and provide regular status reports to management.
- Participating or lead daily team meetings (scrums).
- Use standard business analysis methodologies to continually assess new solutions and processes.
- Identify, develop, and document testing strategies with acceptance criteria to validate business requirements.
- Provide 2nd and 3rd level end user support to both internal and external users, partners.
- Understand business needs and translate them into system solutions.
- Advise on technology solutions to meet business needs.
- Participating in planning and effective QA testing.
Who You Are
- CIP or Post secondary education in Business or Information Technology.
- Minimum 2 years experience in the Insurance industry is preferred.
- 2 to 4 years experience as a Business Analyst or Business Consultant is considered an asset.
- Excellent written communication, verbal communication, and presentation skills.
- Strong interpersonal skills and ability to work in a team environment.
- Strong analytical and problem solving skills.
- Strong technical acumen and demonstrated experience in data gathering, data analysis, data backfilling, and the creation of conceptual and logical models.
- Knowledge of the Insurance industry is an asset.
- Experience using MS Office (Excel, Word, PowerPoint), MS Visio and MS Project.
- Lean Six Sigma Yellow Belt or higher is an asset.
- CBAP or PMP designation is an asset.
- Proficient written and verbal French skills an asset.
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