Branch Supervisor
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Key skills for this role
About the Role
KF seeks a motivated Branch Supervisor with at least 2 years of experience to oversee daily operations, lead the branch team, and ensure excellent customer service. The role involves supervising staff, achieving sales targets, and maintaining operational standards in a retail/kids entertainment environment.
Key Skills for This Role
Responsibilities
- Supervise day to day branch operations to ensure efficiency and compliance with company standards
- Lead and motivate branch staff, providing guidance, training, and performance support
- Ensure high levels of customer service and promptly address customer inquiries or complaints
- Monitor sales performance and work with the team to achieve branch sales targets
- Oversee cash handling, stock management, and inventory control
- Maintain cleanliness, safety, and security of the branch
- Prepare daily, weekly, and monthly reports for management
- Coordinate with other departments for smooth operations and promotions
- Ensure achievement of branch sales and monthly/annual targets
Requirements
- Minimum 2 years of experience in a supervisory or branch management role
- Strong leadership, organizational, and communication skills
- Customer focused with problem solving abilities
- Ability to multitask and work under pressure
- Basic knowledge of MS Office or POS systems preferred
- Experience in retail or Kids Entertainment company is an advantage
Full Job Posting
Job Overview
- We are seeking a motivated Branch Supervisor with at least 2 years of experience to oversee daily operations, lead the branch team, and ensure excellent customer service.
- The Branch Supervisor will report to the Branch Manager and be responsible for achieving branch sales targets, maintaining operational standards, and supporting staff development.
Key Responsibilities
- Supervise day to day branch operations to ensure efficiency and compliance with company standards.
- Lead and motivate branch staff, providing guidance, training, and performance support.
- Ensure high levels of customer service and promptly address customer inquiries or complaints.
- Monitor sales performance and work with the team to achieve branch sales targets.
- Oversee cash handling, stock management, and inventory control.
- Maintain cleanliness, safety, and security of the branch.
- Prepare daily, weekly, and monthly reports for management.
- Coordinate with other departments for smooth operations and promotions.
- Ensure achievement of branch sales and monthly/annual targets.
Qualifications & Skills
- Minimum 2 years of experience in a supervisory or branch management role.
- Strong leadership, organizational, and communication skills.
- Customer focused with problem solving abilities.
- Ability to multitask and work under pressure.
- Basic knowledge of MS Office or POS systems is preferred.
- Experience in retail, Kids Entertainment company is an advantage.
Compensation
- Pay: AED3,200.00 AED3,800.00 per month
Work Location
- In person
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