Billing Coordinator

Overview

Billing Coordinator

What You’ll Do As Billing Coordinator

• Generate accurate, timely invoices, credit notes & respond to customer inquiries related to them.
• Ensure billing accuracy by reviewing agreements and purchase orders, ensuring compliance with contractual terms and that all costs are captured and linked to agreements
• Investigate and resolve billing discrepancies and issues promptly
• Collaborate with Customer Service , Hire Coordination team, Sales, and Operations to gather necessary billing information and ensure agreements are managed to the highest quality
• Collaborate with CSR, HC on PO expiry dates and PO value monitoring to ensure no overdue billing due to expired or no LPOs.
• Maintain organized and efficient billing records and documentation
• Assist Credit Control in resolving queries, disputes and expediting customer payments
• Respond promptly and professionally to internal and external customer queries
• Support month-end closing activities and contribute to internal reporting
• Identify opportunities for billing process improvements, and monitor KPI’s (Days to Invoice, Days Unbilled Outstanding, Customer Satisfaction)
• Participate in Audits for invoice related queried and supporting documentation to ensure completeness, accuracy and compliance with process requirements.

You Are

• Minimum of 2 years of relevant customer service/ contract administration experience in a business-to-business environment, preferably within rental operations.
• Working knowledge of Microsoft Office and ERP/CRM systems such as Salesforce and M3.
• Good written and verbal communication with attention to detail.
• A collaborative lead with results-oriented approach, through functional mentorship and proactive problem-solving,
• Ability to manage multiple tasks, maintain data accuracy and meet service level expectations.
• Self-driven, organised and willing to learn all aspects of the hire lifecycle.

Here’s What You’ll Get

• Competitive compensation package
• Industry-leading benefit plans including medical insurance
• Continuous training and development with career growth opportunities
• Safety-focused culture
• Our people are can-do, positive, resilient and persistent.
• If that feels like you, apply now and build your career with the people bringing energy to the world.
• *Submit your resume and academic record today!*
• Equal employment opportunity
• We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences.
• We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.
• We are an equal opportunity employer.
• If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.