Benefit Manager

Role Overview

Specific Responsibilities

• Oversee administration and governance of global medical, life, disability, personal accident, wellness, and other employee benefit programs.
• Develop global benefit strategies aligned with business objectives and the employee value proposition.
• Lead annual insurance renewals and negotiate premiums, coverage terms, policy enhancements, and contracts.
• Manage insurers, brokers, consultants, and third-party administrators while monitoring service delivery and contractual obligations.
• Act as the escalation point for complex medical, disability, critical illness, insurance dispute, and death-in-service cases.
• Analyze benefit utilization, claims experience, demographic profiles, cost trends, and financial performance.
• Conduct market benchmarking and design or enhance benefit schemes across diverse workforce populations.
• Ensure compliance with legislation, insurance regulations, and corporate governance requirements.
• Lead market reviews, tender exercises, benefit evaluations, and healthcare cost management initiatives.
• Prepare business cases, management reports, governance papers, executive presentations, and strategic recommendations.
• Monitor vendor performance and collaborate with HR, Finance, Legal, Occupational Health, Procurement, and leadership teams.
• Lead employee communications and education and support mergers, acquisitions, restructuring, and international mobility initiatives.

Qualifications

• At least 6 years of job-related experience in employee benefits, insurance, rewards, human resources, or benefits consulting.
• A relevant bachelor's degree.
• Strong knowledge of medical insurance, life insurance, disability programs, wellbeing initiatives, and global employee benefits practices.
• Experience managing insurers, brokers, third-party administrators, and external consultants.
• Experience in benefits design, benchmarking, market reviews, vendor negotiations, and strategic benefits management.
• Strong analytical and financial acumen, including experience with utilization, claims data, cost trends, and pricing models.
• Excellent stakeholder management skills with the ability to influence across all organizational levels.
• Experience interacting with senior management and providing commercially focused, client-oriented solutions.
• Strong understanding of multinational regulatory environments and employee benefit governance principles.
• Flexibility and adaptability in managing evolving business needs and organizational change.

About Qatar Airways Group