Bell Attendant - Concierge
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Key skills for this role
About the Role
Westin Hotels & Resorts is hiring a Bell Attendant/Concierge to provide exceptional guest experiences, including check-in/out, addressing requests, and sharing local highlights. The role requires a hands-on approach and professional appearance.
Key Skills for This Role
Responsibilities
- Give guests a smooth check in and check out experience
- Deliver a wide range of services that guide guests through their entire stay
- Process operational needs, address guest requests, complete reports, and share highlights of the local area
- Create a safe work place, follow company policies and procedures, maintain confidentiality, protect company assets, uphold quality standards
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- Ability to stand, sit, or walk for extended time
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Full Job Posting
Position Summary
- Our jobs aren’t just about giving guests a smooth check in and check out. Instead, we want to build and experience that is memorable and unique.
- Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.
- They are empowered to move about their space and do what needs to be done.
Key Responsibilities
- Processing operational needs
- Addressing guest requests
- Completing reports
- Sharing the highlights of the local area
- Making transactions feel like part of the experience
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
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