Banquets & Conferences Concierge - UAE National
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Key skills for this role
About the Role
Rosewood Abu Dhabi is hiring a Banquets & Conferences Concierge (UAE National) to serve as the key point of contact for event organizers and delegates. The role involves coordinating with internal teams, reviewing event orders, and ensuring flawless event execution.
Key Skills for This Role
Responsibilities
- Act as the main point of contact for event organizers and delegates, delivering intuitive and personalized service throughout the event journey
- Coordinate closely with internal teams to ensure seamless execution of meetings, conferences, and social functions
- Review banquet event orders (BEOs) and event setups to ensure accuracy, readiness, and alignment with guest expectations
- Conduct pre event briefings and follow ups, ensuring all details, timelines, and special requirements are clearly communicated
- Remain present during events to proactively support guests, resolve requests, and ensure a smooth experience
- Oversee event materials, signage, and collateral to ensure accuracy, presentation, and timely delivery
Requirements
- At least one year of experience in hospitality, preferably in events, banquets, or guest facing roles
- Natural ability to anticipate guest needs and deliver thoughtful, personalized service
- Highly organized, detail oriented, and able to manage multiple priorities with confidence
- Remain calm under pressure and approach challenges with a solution driven mindset
- Strong communicator and enjoy collaborating with cross functional teams
- Fluent in English; additional language skills are an advantage
Full Job Posting
General Information
- Country/Region: United Arab Emirates
- Province/City: Abu Dhabi
- Hiring Entity: Rosewood Abu Dhabi
- Department: Food & Beverage Services
- Job Type: Full time Permanent
Our Purpose and Culture
- We are driven to create a future where people and place enrich one another.
- We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.
- As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey.
The Team
- You will be part of our Events team at Rosewood Abu Dhabi, working closely with the Director of Banqueting & Convention Services and a collaborative group of banquet and operations professionals.
- Together, the team brings events to life—from corporate meetings and conferences to weddings and social celebrations—delivering seamless coordination and exceptional guest experiences at every stage.
Your Role
- As Banquets & Conferences Concierge, you will be the key point of contact for event organizers and delegates, ensuring every detail is thoughtfully managed from pre planning through to execution.
- You will play a vital role in shaping memorable experiences, working cross functionally with Banquets, Culinary, Front Office, and other teams to ensure flawless delivery.
- Through your attention to detail, proactive approach, and warm service style, you will help elevate the overall success of our events and reinforce Rosewood Abu Dhabi’s commitment to refined, personalized hospitality.
How You’ll Make the Place
- Act as the main point of contact for event organizers and delegates, delivering intuitive and personalized service throughout the event journey
- Coordinate closely with internal teams to ensure seamless execution of meetings, conferences, and social functions
- Review banquet event orders (BEOs) and event setups to ensure accuracy, readiness, and alignment with guest expectations
- Conduct pre event briefings and follow ups, ensuring all details, timelines, and special requirements are clearly communicated
- Remain present during events to proactively support guests, resolve requests, and ensure a smooth experience
- Oversee event materials, signage, and collateral to ensure accuracy, presentation, and timely delivery
Could This Be You?
- You bring at least one year of experience in hospitality, preferably in events, banquets, or guest facing roles
- You have a natural ability to anticipate guest needs and deliver thoughtful, personalized service
- You are highly organized, detail oriented, and able to manage multiple priorities with confidence
- You remain calm under pressure and approach challenges with a solution driven mindset
- You are a strong communicator and enjoy collaborating with cross functional teams
- You are fluent in English; additional language skills are an advantage
Our Commitment to You
- At Rosewood Hotel Group, your voice is heard – and valued.
- We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations.
- We’re not only committed to building and nurturing genuine, long lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.
About Us
- Located on Al Maryah Island at the core of Abu Dhabi’s new Central Business District (CBD), Rosewood Abu Dhabi is a five star luxury hotel inspired by the glistening Arabian Gulf, reflecting the history, architecture, and culture of Abu Dhabi.
- You will discover spacious guest rooms, fine dining, and world class amenities married to stunning views.
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