Banquet Manager
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
The employer is seeking a Banquet Manager to plan, coordinate, and execute all banquet and event operations at a luxury hotel in Riyadh. The role involves managing service teams, ensuring guest satisfaction, and overseeing financial and operational aspects.
Key Skills for This Role
Responsibilities
- Manage the day to day operations of the banquet department
- Ensure all events are executed according to banquet event orders and guest specifications
- Coordinate with Sales, Culinary, Stewarding, Housekeeping, Engineering, Front Office, and Security for flawless event delivery
- Conduct pre event briefings and post event evaluations with the banquet team
- Monitor event setup, service, and breakdown to ensure compliance with luxury service standards
- Resolve guest concerns promptly and professionally
- Recruit, train, coach, and supervise banquet supervisors, captains, servers, and casual staff
- Prepare staff schedules based on business levels while controlling labor costs
- Manage departmental payroll and labor productivity
- Control banquet operating expenses while maintaining quality standards
- Monitor inventory of banquet equipment, linen, china, glassware, and silverware
- Ensure compliance with brand standards, Forbes Travel Guide standards, and hotel operating procedures
Requirements
- Minimum 5 years of banquet operations experience in a luxury hotel
- At least 2 3 years in a supervisory or management role
- Bachelor's degree or diploma in Hospitality Management or related field preferred
- Knowledge of food safety, HACCP, and luxury hospitality standards
- Flexibility to work evenings, weekends, and public holidays
Full Job Posting
Position Summary
- The Banquet Manager is responsible for planning, coordinating, and executing all banquet, conference, wedding, and special event operations while maintaining the highest standards of luxury hospitality.
- This role ensures seamless event execution, exceptional guest satisfaction, and efficient management of banquet service teams in accordance with the hotel's five star standards.
Operational Management
- Manage the day to day operations of the banquet department.
- Ensure all events are executed according to banquet event orders (BEOs) and guest specifications.
- Coordinate with Sales, Culinary, Stewarding, Housekeeping, Engineering, Front Office, and Security to ensure flawless event delivery.
- Conduct pre event briefings and post event evaluations with the banquet team.
- Monitor event setup, service, and breakdown to ensure compliance with luxury service standards.
- Resolve guest concerns promptly and professionally, ensuring complete guest satisfaction.
Guest Experience
- Deliver personalized, anticipatory service that exceeds guest expectations.
- Welcome event hosts and VIP guests, ensuring all requirements are fulfilled.
- Maintain impeccable grooming, etiquette, and professionalism among banquet staff.
- Ensure all banquet venues are maintained in pristine condition before, during, and after events.
Team Leadership
- Recruit, train, coach, and supervise banquet supervisors, captains, servers, and casual staff.
- Prepare staff schedules based on business levels while controlling labor costs.
- Conduct performance evaluations and identify training and development opportunities.
- Foster a positive, motivated, and high performing team culture.
Financial Management
- Manage departmental payroll and labor productivity.
- Control banquet operating expenses while maintaining quality standards.
- Monitor inventory of banquet equipment, linen, china, glassware, and silverware.
- Support revenue generation through upselling and efficient resource utilization.
- Assist in preparing annual budgets and departmental forecasts.
Quality Assurance
- Ensure compliance with brand standards, Forbes Travel Guide standards, and hotel operating procedures.
- Monitor cleanliness, hygiene, and food safety practices in accordance with HACCP requirements.
- Ensure compliance with health, safety, and fire regulations.
- Conduct regular inspections of banquet facilities and equipment.
Communication & Planning
- Attend daily operations meetings and event planning meetings.
- Review banquet event orders for accuracy and communicate updates to relevant departments.
- Coordinate room setup changes and last minute guest requests effectively.
- Maintain clear communication with event organizers before, during, and after functions.
Health, Safety & Compliance
- Ensure all banquet operations comply with local legislation and company policies.
- Promote a safe working environment by following occupational health and safety procedures.
- Report maintenance issues and safety hazards immediately.
Qualifications
- Bachelor's degree or diploma in Hospitality Management or a related field preferred.
- Minimum 5 years of banquet operations experience in a luxury hotel.
- At least 2–3 years in a supervisory or management role.
- Experience in a five star luxury hotel or international hospitality brand is highly preferred.
Skills & Competencies
- Excellent leadership and team management skills.
- Strong organizational and event planning abilities.
- Outstanding communication and interpersonal skills.
- Exceptional guest service orientation.
- Ability to perform effectively under pressure in a fast paced environment.
- Strong problem solving and decision making skills.
- Financial acumen and budgeting knowledge.
- Proficiency in Microsoft Office and hotel property management/event management systems.
- Knowledge of food safety, HACCP, and luxury hospitality standards.
- Flexibility to work evenings, weekends, and public holidays.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Accor
Assistant Manager, Employee Accommodation
Doha, QAT
Accor is hiring an Assistant Manager for employee accommodation at Rixos Gulf Hotel Doha. The role ensures safe, clean, and efficiently managed housing facilities, coordinating services, managing inventories, and support
Marketing Assistant
Dubai, UAE
Accor's QE2 hotel in Dubai is looking for a Marketing Assistant to support the Marketing Manager in administration, social media, and communications. The role involves coordinating with suppliers, maintaining databases,
Laundry Attendant
Doha, QAT
Accor is hiring a Laundry Attendant for La Cigale Hotel in Doha to sort, fold, and distribute linen and towels. The role requires attention to detail and adherence to health and safety standards. Previous luxury hotel ho
Sales Manager (Corporate)
Doha, QAT
Accor seeks a Sales Manager (Corporate) for Rixos Gulf Hotel Doha to drive corporate business revenue by securing new accounts and retaining existing clients. The role requires developing sales strategies, managing a rob
Marketing Assistant
Dubai, UAE
Accor's QE2 hotel seeks a Marketing Assistant to support administration, social media, and PR activities. Responsibilities include coordinating print production, managing media databases, responding to social media queri
Sr. Chef de Partie
Dubai, UAE
Accor is hiring a Senior Chef de Partie to join their culinary team in Dubai. The role involves organizing mise-en-place, supervising Demi Chefs and Commis Chefs, maintaining food quality and safety standards, and assist
Reservation Supervisor - Arabic Speaking
Doha, QAT
Rixos Gulf Hotel Doha seeks a Reservations Supervisor to oversee daily reservation operations, ensure quality and compliance, train staff, and manage VIP arrivals. Candidates need at least one year of experience in a sim
Executive Assistant Manager (EAM)
Sharjah, UAE
Accor seeks an Executive Assistant Manager to support the General Manager at ibis Styles Sharjah. You will oversee daily hotel operations, drive guest satisfaction, and ensure financial performance. Requires a degree in
Assistant Manager, Employee Accommodation
Doha, QAT
Marketing Assistant
Dubai, UAE
Laundry Attendant
Doha, QAT
Sales Manager (Corporate)
Doha, QAT
Marketing Assistant
Dubai, UAE
Sr. Chef de Partie
Dubai, UAE
Reservation Supervisor - Arabic Speaking
Doha, QAT
Executive Assistant Manager (EAM)
Sharjah, UAE