Associate Strategic Account Management
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Key skills for this role
About the Role
Keeta seeks an Associate Strategic Account Management professional to manage platform and menu operations, campaign activations, and cancellation monitoring. Requires 1-3 years of account management experience in e-commerce, Q-commerce, food delivery, or F&B retail.
Key Skills for This Role
Responsibilities
- Execute price updates, store timings, delivery radius configurations & menu optimization across platforms
- Activate promotions and rigorously test/double check them to ensure zero technical glitches
- Monitor order cancellations, investigate root causes and conduct necessary follow ups to minimize revenue loss
Requirements
- 1 3 years of experience in Account Management across e Commerce, Q commerce, Food delivery applications or F&B Retailers
- High accuracy and attention to detail for managing live pricing, promos, and store settings
- Quick to learn back end dashboards, content management systems, and basic data tracking (Excel)
- Proactive mindset with ability to spot glitches or ETA delays and fix
Full Job Posting
Job Responsibilities
- Platform & Menu Management: Execute price updates, store timings, delivery radius configurations & menu optimization across platforms
- Campaign Management (If required): Activate promotions and rigorously test/double check them to ensure zero technical glitches
- Cancellation Checkup: Monitor order cancellations alongside, investigate root causes and conduct necessary follow ups to minimize revenue loss
Job Requirements
- Experience: 1 3 years of experience in Account Management across e Commerce, Q commerce, Food delivery applications or F&B Retailers
- Attention to Detail: High accuracy, crucial for managing live pricing, promos and store settings without errors
- Technical Adaptability: Quick to learn back end dashboards, content management systems, and basic data tracking (Excel)
- Problem Solving Skills: A proactive mindset; ability to spot glitches or ETA delays and fix
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