Associate Professional Services Consultant
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Key skills for this role
About the Role
LexisNexis Risk Solutions is seeking an Associate Professional Services Consultant to support delivery of compliance and risk solutions for customers. The role involves implementation, configuration, training, and presales support.
Key Skills for This Role
Responsibilities
- Develop a strong understanding of compliance and sanctions risk management and its application within LNRS solutions
- Understand customer use cases and business requirements and apply best practices during implementations
- Analyse customer business processes and recommend solutions to improve efficiency and compliance
- Support the installation, configuration, and implementation of LNRS solutions
- Deliver technical training and knowledge transfer to customers
- Perform functional configuration and customization of solutions
- Support integrations with third party applications and systems
- Troubleshoot issues during implementation and testing phases
- Support pre sales and business development activities
- Participate in solution demonstrations and customer discussions
Requirements
- Bachelor's degree in Computer Science or a related field
- 2–5 years' experience in Professional Services, Technical Consulting, or a similar customer facing role
- Exposure to cloud technologies such as Docker, Kubernetes, and Helm
- Experience supporting enterprise software implementations
- Understanding of APIs and JSON for system integrations
- Knowledge of SQL and relational databases (Oracle, SQL Server, or similar)
- Experience working with Windows and/or Unix/Linux environments
- Strong analytical, problem solving, and troubleshooting skills
- Excellent communication and stakeholder management skills
- Proficiency in Microsoft Office, particularly PowerPoint and Excel
Full Job Posting
About the Role
- The Associate Professional Services Consultant supports the successful delivery of LNRS compliance and risk solutions for customers.
- Working closely with clients and internal teams, this role is responsible for supporting all stages of client projects, including planning, implementation, configuration, data review, training, and handover activities.
Key Responsibilities Functional Analysis
- Develop a strong understanding of compliance and sanctions risk management and its application within LNRS solutions.
- Understand customer use cases and business requirements and apply best practices during implementations.
- Analyse customer business processes and recommend solutions to improve efficiency and compliance.
- Review and validate functional and non functional requirements.
- Identify the most appropriate products and services based on customer needs.
- Support customer health checks, audits, and solution reviews.
- Participate in customer and internal training activities.
Key Responsibilities Implementation
- Support the installation, configuration, and implementation of LNRS solutions.
- Deliver technical training and knowledge transfer to customers.
- Perform functional configuration and customization of solutions.
- Support integrations with third party applications and systems.
- Troubleshoot issues during implementation and testing phases.
- Contribute to the continuous improvement of implementation processes and standards.
- Track and manage incidents through the incident management system.
- Ensure a successful handover to Support teams.
Key Responsibilities Presales
- Support pre sales and business development activities.
- Collaborate with Sales and Pre Sales teams during customer engagements.
- Participate in solution demonstrations and customer discussions.
- Assist with RFI/RFP responses, providing technical and compliance related input.
- Support the development and validation of Statements of Work (SOWs).
Requirements
- Bachelor's degree in Computer Science or a related field.
- 2–5 years' experience in Professional Services, Technical Consulting, or a similar customer facing role.
- Exposure to cloud technologies such as Docker, Kubernetes, and Helm.
- Experience supporting enterprise software implementations.
- Understanding of APIs and JSON for system integrations.
- Knowledge of SQL and relational databases (Oracle, SQL Server, or similar).
- Experience working with Windows and/or Unix/Linux environments.
- Strong analytical, problem solving, and troubleshooting skills.
- Excellent communication and stakeholder management skills.
- Proficiency in Microsoft Office, particularly PowerPoint and Excel.
Working for you
- Medical and Air Ticket
- Competitive Bonus
- 25 days paid annual Leave
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